Key Account Manager

hace 3 semanas

Palma, Baleares, España Triggle A tiempo completo
About Triggle

We are a young and growing company with a mission to connect Hotels and Activity Suppliers by equipping them with the latest technology and help increase their direct guest business.

Digitalising offerings for excursions and activities is complex. Hotels lack in having the right tools while Global Online Travel Agencies have already taken a significant market share.

Local Activity Companies might still be using pen and paper or legacy technology. This is where Triggle comes in to help building technical solutions and to bring prices and availabilities online.

We have a strong presence in Spain and are now further expanding our business in more European markets.

Job Description

We are looking for a passionate individual who is eager to work in an environment where no 2 days are the same and where individual contribution can make a difference in our success story.

As a Partner Account Manager, you will collaborate with internal and external partners to drive growth and success in your destination. Based in our HQ in Palma de Mallorca, this role is ideal for candidates who are driven to scale Triggle's business and brand in our main destination Spain.

Key Responsibilities:
  • Cross-Team Collaboration: Work closely with our MTS Spain Commercial Team and internal teams to ensure the success of both existing and new partners, optimizing their performance and achieving business goals.
  • Relationship Building: Develop trustful and productive relationships with both internal stakeholders and external partners, fostering a collaborative environment.
  • Optimize Accounts: Perform in-depth analysis of individual accounts and provide strategic guidance to partners through regular communication, helping them implement changes to boost sales and performance.
  • In-Depth Product Knowledge: Gain an expert understanding of our products to offer partners valuable insights, enabling efficient account optimization and growth.
  • Customer Product Feedback Loop: Act as the voice of the customer, providing constant feedback to our product team to ensure continuous product evolution that aligns with market and partner needs.
  • Destination Expertise: Become an expert in your destination, learning about partner characteristics and unique opportunities to maximize sales and support partner success.
What We Offer:
  • Flat hierarchies and an open feedback culture where your active engagement in conversations and discussions is valued.
  • Work in an agile environment that will challenge you and enable you to grow as a professional.
  • Opportunity to be part of a passionate and international team who are driven to build a best-in-class product, develop strong working relationships and learn, lots along the way.
  • Private health insurance.
  • Dynamics to work from home and our office.
  • Free coffee, tea, and drinks in our office.
  • Full-time permanent contract.
Requirements:
  • A minimum of 2 years of experience working within travel (OTAs, DMCs etc) or related industry.
  • Account Management Skills.
  • Strong analytical capabilities to identify opportunities, detect gaps and provide insights to gain revenue.
  • Proactive and pragmatic with a positive attitude and a sense of responsibility.
  • Can work independently in a structured way that maximizes efficiency.
  • Excellent organization and coordination skills, problem solving is part of your ability by thinking outside the box for suitable solutions.
  • Outstanding communication skills. Fluency in Spanish & English (our company language), both written and spoken.

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