Global Sales Professional for Spanish-Speaking Markets
hace 2 semanas
Company Overview
">Cpm International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we cater to diverse markets with multilingual support.
">About the Role
">We are seeking an exceptional Global Sales Professional to join our team in Barcelona, Spain. This role involves handling inbound calls, identifying sales opportunities, and providing top-notch customer service.
">Job Responsibilities
">- Handle booking requests, cancellations, and amendments through inbound calls- Identify sales opportunities by understanding customer needs- Persuade customers to make reservations promptly- Upsell rooms and cross-sell extras such as breakfast and Wi-Fi- Work within talk-time targets to deliver minimum calls per hour- Improve product knowledge to provide high-quality information to customers- Deal with general customer enquiries efficiently
">Requirements
">To succeed in this role, you should have:
">- Fluency in English and Spanish- Strong interpersonal skills with excellent verbal communication- Previous call centre or customer-facing experience preferred- Ability to deal professionally with challenging calls- Excellent listening and questioning skills- High motivation with a drive to meet targets
">Benefits
">This exciting opportunity comes with:
">- A competitive salary of €17,537.76 gross per year- Bonus up to €70 per week- 2 days accrued holiday per month- Paid bank holidays- Extra pay for Sundays and night hours- Hybrid work arrangement- Ongoing training and development- Employee Assistance Program- Access to LinkedIn training and courses
">What We Offer
">As a valued member of our organisation, you will enjoy best-in-class people engagement activities, exclusive perks, and rewards. If you're ready to take your career to new heights, apply now
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