Business Process Specialist for Spanish-Speaking Markets

hace 3 semanas


Barcelona, Barcelona, España Holded Technologies, S.L A tiempo completo

We are seeking a highly skilled Business Process Specialist to join our Customer Success Department, focusing on the Spanish-speaking markets. As a key member of our team, you will play a vital role in providing exceptional support to our clients, ensuring they achieve maximum value from our software.

About the Role: Our ideal candidate is a customer-centric individual with a strong background in accounting and finance. You will be responsible for delivering top-notch support to our clients, helping them navigate our product's features and functionalities.

Key Responsibilities:

  • Provide proactive support to clients, addressing their accounting-related questions and concerns.
  • Educate users on how to maximize the potential of our software, empowering them to manage their business more efficiently.
  • Identify potential issues before they arise, taking proactive steps to prevent them.
  • Collaborate closely with the Sales and Product teams to ensure seamless delivery of our services.
  • Monitor client feedback and suggest improvements to enhance our overall service offering.

What We Offer:

  • A competitive salary: $55,000 - $65,000 per annum, commensurate with experience.
  • A dynamic and supportive work environment, encouraging growth and professional development.
  • The opportunity to work with a cutting-edge software company, shaping the future of business management.
  • Ongoing training and professional development opportunities, enabling you to stay ahead in your field.
  • An attractive benefits package, including health insurance, retirement plans, and paid time off.

About You:

  • You are a native Spanish speaker, fluent in English, with a strong understanding of accounting and finance principles.
  • You possess a Bachelor's Degree in Business Administration or a related field.
  • You have excellent communication and problem-solving skills, with a proven ability to work effectively in a team environment.
  • You are a digital native, comfortable working in a fast-paced, ever-evolving technology landscape.

Why Join Us?

  • We offer a unique work environment, characterized by autonomy, equality, and respect for all employees.
  • We prioritize employee well-being, providing a comprehensive benefits package and promoting work-life balance.
  • We encourage continuous learning and professional growth, investing in our employees' development and success.
  • We foster a culture of innovation, collaboration, and open communication, driving progress and excellence in everything we do.

Holded Technologies, S.L is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates, regardless of their background, experience, or skill level.



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