Business Operations Specialist

hace 1 semana


Barcelona, Barcelona, España Holded Technologies, S.L A tiempo completo

At Holded Technologies, S.L., we believe that daily admin should never stop a great idea from becoming a success. We create intuitive software to empower anyone who dares to start their own business.

The Role

We are seeking a high-energy Business Operations Specialist for the Spanish-speaking markets to join our Customer Success Department. As a Business Operations Specialist, you will:

  • Provide exceptional support to clients by showcasing great reactivity in solving accounting-related questions.
  • Educate users on how to manage their business better with all the tools that Holded offers.
  • Proactively identify issues before they arise.
  • Work cross-functionally with the Sales and Product teams.
  • Keep track of client feedback and suggest improvements.

Your primary goal is to ensure that best-in-class service is given to customers. You will work in one of the most important areas of the company, directly impacting user onboarding and product value.

About You
  • You are a Spanish native speaker but fluent in English.
  • You have a Bachelor's Degree (Business Administration or similar).
  • You have a strong knowledge of accounting and/or finance.
  • You possess a proactive attitude and are a Digital Native.


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