Customer Solutions Engineer
hace 2 semanas
Dow Jones is a leading global provider of news, data, and analytics, serving the world's top business entities. With a rich history dating back to 1882, we have grown to become a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch, and Financial News.
Job DescriptionWe are seeking a highly skilled Customer Solutions Engineer to join our team. As a Customer Solutions Engineer, you will be responsible for driving the technical integration of Dow Jones' data and services with our customers and partners. This is a critical role that requires strong technical expertise, excellent communication skills, and a customer-first approach.
Responsibilities- Work with sales teams and customers to understand and exploit integration possibilities with Dow Jones data and services.
- Determine technical and business requirements from customers and propose technical solutions in a professional manner and to agreed timeframes.
- Demonstrate solutions that meet the customers' business requirements and address any technical and product questions during the sales cycle.
- Advise and guide prospective customers during their integration of Dow Jones data and services, including building and managing proof of concepts.
- Share best practices, model designs, etc. with prospects and customers for both technical development and in support of customer's internal approvals processes.
- Provide feedback to Dow Jones Product and Technology teams on emerging requirements and themes and customer technology trends.
- Contribute to the team's portfolio of best practices and processes.
- Stay aware of emerging technologies and techniques that can be beneficial to the role and team.
- Professionalism and a customer-first approach.
- More than 5 years' prior work in a customer-facing customer engineering role.
- Software development experience using Agile development practices.
- Intermediate knowledge of SQL, Python, and NodeJS languages.
- Demonstrated experience building and leading technical product demonstrations that include APIs.
- Business acumen and strategic problem-solving skills to assist with customer requirements.
- Experience responding to functional and technical elements of RFIs/RFPs.
- Degree in Computer Science or a related field.
- Experience working with Google Cloud Platform (GCP), particularly BigQuery.
- Strong coding skills in any modern programming language.
- Experience working with Cloud services for data ingestion, processing, and storage.
- Understanding of Machine Learning techniques, specifically, Natural Language Processing (NLP) and text mining.
- Experience and familiarity with our products and lines of business, including Factiva, Risk & Compliance, Newswires, etc.
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout UsDow Jones is a leading global provider of news and business information, with a rich history spanning over 130 years. Our mission is to deliver high-quality content and innovative solutions to our customers, empowering them to make informed decisions.Job Title: Customer Solutions EngineerWe are seeking a highly skilled Customer Solutions Engineer to...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout UsDow Jones is a leading global provider of news and business information, with a rich history spanning over 130 years. Our mission is to deliver high-quality content and innovative solutions to our customers, empowering them to make informed decisions.Job Title: Customer Solutions EngineerWe are seeking a highly skilled Customer Solutions Engineer to...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout UsDow Jones is a leading global provider of news and business information, with a rich history spanning over 130 years. Our mission is to deliver high-quality content and innovative solutions to our customers, empowering them to make informed decisions.Job Title: Customer Solutions EngineerWe are seeking a highly skilled Customer Solutions Engineer to...
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Barcelona, Barcelona, España Dow Jones A tiempo completo{"h1": "Customer Solutions Engineer at Dow Jones", "p": "At Dow Jones, we're seeking a skilled Customer Solutions Engineer to join our team. As a critical technical partner for our customers and sales teams, you'll drive the technical integration for Dow Jones' prospects, customers, and partners.Responsibilities:* Work with Sales, prospects, and customers to...
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Barcelona, Barcelona, España Dow Jones A tiempo completo{"h1": "Customer Solutions Engineer at Dow Jones", "p": "At Dow Jones, we're seeking a skilled Customer Solutions Engineer to join our team. As a critical technical partner for our customers and sales teams, you'll drive the technical integration for Dow Jones' prospects, customers, and partners.Responsibilities:* Work with Sales, prospects, and customers to...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout UsDow Jones is a leading global provider of news and information, with a rich history spanning over 130 years. Our mission is to deliver high-quality, unbiased information to the world's top business entities.Job Title: Customer Solutions EngineerWe are seeking a highly skilled Customer Solutions Engineer to join our team. As a key member of our sales...
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Barcelona, Barcelona, España Dow Jones A tiempo completoJob Title: Customer Solutions EngineerAbout the Role:We are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a key member of our sales team, you will be responsible for driving technical integration for our prospects, customers, and partners.Responsibilities:Work with sales teams to understand customer needs and design...
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Barcelona, Barcelona, España Dow Jones A tiempo completoJob Title: Customer Solutions EngineerAbout the Role:We are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a key member of our sales team, you will be responsible for driving technical integration for our prospects, customers, and partners.Responsibilities:Work with sales teams to understand customer needs and design...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a critical technical partner for our customers and sales teams, you will drive the technical integration for our prospects, customers, and partners.Key ResponsibilitiesWork with Sales, prospects, and customers to understand and exploit integration...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our team at Dow Jones. As a critical technical partner for our customers and sales teams, you will drive the technical integration for our prospects, customers, and partners.Key ResponsibilitiesWork with Sales, prospects, and customers to understand and exploit integration...
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Barcelona, Barcelona, España Dow Jones A tiempo completoAbout UsDow Jones is a leading global provider of news, data, and analytics to the financial and business communities. With a rich history dating back over 130 years, we have established ourselves as a trusted source of information and insights for professionals around the world.Job SummaryWe are seeking a highly skilled Customer Solutions Engineer/Sales...
