Digital Onboarding Expert

hace 3 semanas


Barcelona, Barcelona, España Siteminder A tiempo completo

Company Overview

">

Siteminder is a world-leading open hotel commerce platform, supporting 44,500 hotels in 150 countries. Our mission is to make hoteliers' lives simpler by providing a user-friendly platform to book more guests online.

">

About the Role

">

We are seeking a highly skilled Customer Onboarding Specialist to join our team in Barcelona. As a hybrid role, you will need to commute to our offices twice a week. Your primary responsibility will be to provide software training to our hotel customers across Europe via screenshare, chat, and phone.

">

Your Key Responsibilities

">
  • ">
  • Qualify customer requirements, identify the appropriate set up requirements, and prepare customers for core product implementation.">
  • Deliver high-standard customer training on the chosen Siteminder product via digital communication platforms.">
  • Clearly communicate Siteminder's support procedures to ensure ongoing customer satisfaction with our customer service.">
  • Take ownership of customer problems, identifying, responding, and resolving any issues.">
  • Drive customer projects forward, meeting objectives.">
">

What We Offer

">

You will have the opportunity to work with a diverse team, enjoy a dynamic work environment, and receive:

">
  • ">
  • A competitive salary of approximately €45,000 per annum, based on your experience and qualifications.">
  • The chance to work with cutting-edge technology and innovative solutions.">
  • Ongoing training and development opportunities to enhance your skills and career.">
  • A supportive and inclusive company culture that values diversity and employee well-being.">
  • And many more benefits">
">

Requirements and Qualifications

">

To succeed in this role, you will need:

">
  • ">
  • Language Skills: Spanish, English, and Portuguese (a plus).">
  • Proven customer service experience with a passion for delivering premium experiences.">
  • Tech-savviness with a sound knowledge of all things technology.">
  • Experience working towards targets and being goal-oriented.">
  • A focus on the customer experience.">
  • Background in the hotel industry, admin roles, hotel digital marketing, or SaaS companies (a plus).">
">

Join Us



  • Barcelona, Barcelona, España Loungeup A tiempo completo

    Company OverviewD-EDGE is a leading cloud-based e-commerce solutions provider, simplifying the lives of independent hotels and hotel chains alike. As a subsidiary of the Accor group, we have a global network of 500+ partners and a team of over 500 experts located in more than 20 countries.SalaryThe estimated salary for this position is between $60,000 and...


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    About the JobWe are seeking an experienced Onboarding Marketing Expert to join our team in Barcelona, Spain. As a key member of our onboarding team, you will be responsible for developing and implementing online advertising campaigns for our new clients.Key ResponsibilitiesDevelop and implement online advertising campaigns for new clientsServe as a trusted...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About the RoleWe are seeking an experienced Operational Onboarding Expert to join our team at Mytraffic. This is a fantastic opportunity for a skilled professional to make a meaningful impact and grow with our organization.

  • Hotel Onboarding Expert

    hace 3 semanas


    Barcelona, Barcelona, España Siteminder A tiempo completo

    About UsSiteminder is a global leader in hotel commerce, helping accommodation owners find and book more guests online. We're passionate about revolutionizing the way our customers succeed.Our MissionWe empower hotels to grow their business by providing innovative solutions that simplify the booking process. Our team is dedicated to delivering exceptional...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About MytrafficMission-driven commerce professionals rely on us for unparalleled location analytics and insights to drive smarter decision-making. With a strong presence in Europe, our scalable platform empowers businesses across various sectors to succeed.Your RoleYou will join the Customer Onboarding team as a Digital Onboarding Strategist, reporting to...


  • Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completo

    Finnish Digital Sales Expert PositionWe are looking for a highly skilled Finnish Digital Sales Expert to join our team at Digital Gravity Ltd in Barcelona, Spain. The ideal candidate will have experience in digital marketing, preferably building and optimizing PPC campaigns, and strong communication skills.As a Finnish Digital Sales Expert, you will work...


  • Barcelona, Barcelona, España Emax Digital A tiempo completo

    Emax Digital, a leading provider of innovative digital marketing solutions, is seeking a highly skilled Digital Marketing Solutions Expert to join our team in Barcelona, Spain. With a strong passion for Google products and a knack for creativity, this role offers the perfect opportunity for individuals who thrive in fast-paced environments.About the RoleThis...

  • Italian Onboarding Expert

    hace 4 semanas


    Barcelona, Barcelona, España Qonto A tiempo completo

    Job DescriptionWe are seeking an Italian Onboarding Expert to join our Customer Care team. As a Relationship Manager - Customer Care, you will be responsible for ensuring customer satisfaction, continuously improving our processes and compliance, and providing the best service for our company creators.You will work closely with our team to identify and...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    Empower commerce professionals with Mytraffic's cutting-edge location analytics and insights, driving smarter business decisions every day. We already serve more than 500 customers across various sectors in Europe, offering bespoke solutions to expand their businesses, analyze performances, understand customer habits, and benchmark results.Mytraffic is a...

  • Automotive Expert

    hace 3 semanas


    Barcelona, Barcelona, España Ttec A tiempo completo

    About TTECWe're a company that makes customers happy. Our mission is to help businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.Job Title: Automotive Expert - Customer Onboarding SpecialistLocation: Athens, GreeceSalary Range: €35,000 - €45,000 per annum (dependent on...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About MytrafficMytraffic is a pioneering location intelligence platform in Europe, empowering commerce professionals with cutting-edge analytics and insights to drive informed decision-making. Since its inception in 2016, the company has established itself as a leader in the industry, serving over 500 customers across various sectors, including Retail, Real...


  • Barcelona, Barcelona, España Loungeup A tiempo completo

    About D-EDGED-EDGE is a leading-edge cloud-based e-commerce solutions provider, simplifying the lives of independent hotels and hotel chains alike. As a subsidiary of the Accor group, we offer localized support, services, and tools to over 18,000 hotels worldwide.Our MissionWe help hotels develop their online visibility and sales through our innovative...


  • Barcelona, Barcelona, España Loungeup A tiempo completo

    Transforming the Hospitality Industry, One Hotel at a TimeAbout D-EDGEWe simplify the life of independent hotels and hotel chains alike by providing leading-edge cloud-based e-commerce solutions. As a subsidiary of the Accor group, we help more than 18,000 hotels worldwide to develop their online visibility and sales.Our MissionTo empower hotels with...

  • Digital Sales Expert

    hace 3 semanas


    Barcelona, Barcelona, España Softwareone A tiempo completo

    Unlock Your Potential as a Digital Sales Expert at SoftwareOneWe are seeking an exceptional Digital Sales Account Manager to join our South EMEA Region team. As a key player in driving revenue growth, you will be responsible for managing relationships with SME clients, ensuring exceptional service delivery, and identifying opportunities for growth.About the...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is a renowned global leader in customer experience management and contact centre business process outsourcing. With over 420,000 employees working across 265 languages in 88 countries, our company serves major international clients.We strive to create a work environment that inspires and motivates our employees, making them proud to be...


  • Barcelona, Barcelona, España Siteminder A tiempo completo

    Siteminder is a leading provider of hotel commerce solutions, dedicated to helping accommodation owners find and book more guests online. We're seeking an experienced Customer Onboarding Specialist to join our team in Barcelona, Spain.About the RoleThis is a hybrid role that requires commuting twice a week to our offices in Barcelona, Spain. As our Customer...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About MytrafficWe're a leading location intelligence platform, empowering commerce professionals with data-driven insights to enhance their daily operations and create exceptional experiences in physical locations. With over 500 customers across various sectors in Europe, we're dedicated to helping businesses expand, analyze performance, and understand...

  • Elegant Onboarding Expert

    hace 3 semanas


    Barcelona, Barcelona, España D-Edge Hospitality Solutions A tiempo completo

    Discover a career-defining opportunity with D-Edge Hospitality Solutions, a leading provider of cutting-edge e-commerce solutions for the hospitality industry. As an Elegant Onboarding Expert, you will be responsible for ensuring seamless product implementation and training sessions for our clients.About UsD-Edge is a dynamic company driven by innovation and...


  • Barcelona, Barcelona, España mytraffic A tiempo completo

    As a key member of the Mytraffic team, you will play a pivotal role in empowering commerce professionals with location analytics and insights. With our platform, businesses can design optimal experiences and make informed decisions to drive growth.With a strong focus on customer success, you will be responsible for onboarding new clients and ensuring...


  • Barcelona, Barcelona, España Entrust France S.A.S. A tiempo completo

    At Entrust France S.A.S., we rely on innovative individuals who drive solutions for a more connected, mobile, and secure world. Our technologies and expertise serve and safeguard citizens, employees, and consumers in over 150 countries.About UsWe believe securing identities is most effective when we value all identities. We foster diversity and inclusion to...