Customer Service Specialist

hace 2 días


Madrid, Madrid, España Tip Trailer Services Netherlands A tiempo completo
Job Title: Customer Service Specialist

We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Tip Trailer Services Netherlands. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide timely and effective customer service and support via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Identify and escalate complex customer issues to senior team members or management as needed.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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