Senior Director of Systems

hace 1 semana

Barcelona, Barcelona, España Global Draw A tiempo completo
Job Title: Senior Director, Systems

We are seeking a seasoned professional to lead our Casino Management Systems business in Europe. As Senior Director, Systems, you will be responsible for driving the overall performance of our systems business, defining customer opportunities, and managing teams to secure new customers and support existing ones.

Key Responsibilities:
  • End-to-end ownership of all customer activity for systems products in the European region
  • Create market-by-market strategies and plans to deliver new business opportunities
  • Identify and target new business opportunities through proactive prospecting and lead generation activities
  • Conduct in-depth analysis to understand partners' business challenges and objectives
  • Build and maintain a robust sales pipeline through effective networking, market research, and collaboration with internal stakeholders
  • Develop and deliver compelling sales proposals and presentations tailored to each customer, presenting and demonstrating our solutions to key decision-makers
  • Lead contract negotiations and ensure terms align with both client and company objectives
  • Develop and implement account plans to achieve long-term objectives
  • Identify, manage, and close opportunities for upselling and cross-selling to existing customers
  • Ensure all customers are aware of new products, features, and upgrades
  • Collaborate with internal teams, including product development and regional support teams, to ensure client satisfaction and success
  • Indirect management of customer services team (installation, helpdesk, customer project and account management)
  • Communication and collaboration with Regional Leadership Team
Requirements:
  • 7-10 years technical sales experience in software and/or systems with a track record of exceeding targets
  • Understanding of casino operations and gaming technology is a significant benefit
  • Fluent in French and English
  • Strategic approach and ability to see the big picture
  • Analytical thinker with the ability to translate problems into action plans
  • Strong relationship builder with evidence of customer-focused style
  • Proven ability to develop and nurture relationships with prospects, customers, managers, etc.
  • Strong verbal, written, and presentation skills

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