Senior Director of Casino Systems
hace 4 semanas
Welcome to Light & Wonder, a leading provider of gaming technology. Our Gaming team is dedicated to building innovative solutions for the most iconic casinos and operators worldwide.
As the Senior Director of Casino Systems, you will be responsible for the overall performance of our Casino Management Systems business in Europe. This role requires a strategic approach, with the ability to see the big picture and drive business growth.
Key Responsibilities:
- End-to-end ownership of all customer activity for systems products with the European region.
- Create market by market strategies and plans to deliver new business opportunities.
- Identify and target new business opportunities through proactive prospecting and lead generation activities.
- Conduct in-depth analysis to understand partner's business challenges and objectives.
- Build and maintain a robust sales pipeline through effective networking, market research, and collaboration with internal stakeholders.
- Develop and deliver compelling sales proposals and presentations tailored to each customer, presenting and demonstrating our solutions to key decision-makers.
- Lead contract negotiations and ensure terms align with both client and company objectives.
- Develop and implement account plans to achieve long-term objectives.
- Identify, manage, and close opportunities for upselling and cross-selling to existing customers.
- Ensure all customers are aware of new products, features, and upgrades.
- Collaborate with internal teams, including product development and regional support teams, to ensure client satisfaction and success.
- Indirect Management of customer services team (installation, helpdesk, customer project and account management).
- Communication and collaboration with Regional Leadership Team.
Requirements
7-10 years technical sales experience in software and/or systems with a track record of exceeding targets.
Understanding of casino operations and gaming technology is a significant benefit.
Fluent in French and English – applicants will be rejected if they do not fulfil this requirement.
This role requires a strong relationship builder with evidence of customer-focused style and a natural ability to help customer partners realise value and efficiency from their investment in L&W's products and services.
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