Director of Sales and Revenue Growth

hace 5 días

Calvià, Baleares, España St. Regis Hotels & Resorts A tiempo completo

Job Summary

The Director of Sales and Revenue Growth is responsible for leading all sales and distribution efforts on behalf of the St. Regis Hotels & Resorts. This role provides day-to-day leadership to sales associates to achieve property sales objectives and overall responsibility for achieving booking goals and property revenues.

Key Responsibilities

  • Develops and manages all stakeholder relationships, both internal and external, to ensure the property sales & revenue strategies are aligned with the company's strategy.
  • Provides leadership and creates and executes commercial strategies to achieve all hotel sales, revenue, and market share goals.
  • Executes Marriott's global distribution strategy and ensures that hotel sales and marketing activities are following Marriott's channel standards and policies to grow profitable revenue through all channels, inclusive of direct and intermediated channels.
  • Drives customer satisfaction and service, focusing on sales effectiveness and creative customer-driven solutions.
  • Uses all available resources and data analysis to explore new business opportunities, such as new industry segments, competitive analysis to help the hotel win market share and achieve its targeted total sales.

Expected Contributions

  • Provides sales leadership for all sales departments and associates across all segments and revenue streams.
  • Assists in the development of the Hotel Business Plan and execution of a specific and measurable plan by segment.
  • Analyzes hotel market share reports and month-end reports to make recommendations to maximize results.
  • Responsible for reactive and proactive account and segment sales, local and social catering sales, and Reservation sales.
  • Responsible for achieving target conversion for reactive and reservation sales.
  • Responsible for overall proactive sales deployment both locally and internationally (key source markets) inclusive of prospecting targets.
  • Responsible for the performance and optimization of all channels, inclusive of 3rd-party channels such as OTAs and Group intermediary platforms.
  • Accountable for the performance of the Marriott Stars and Luminous programs (where applicable).
  • Partners with Revenue Management to assist in the development of the hotel sales and distribution strategy and ensures that these strategies are communicated, implemented, and continuously updated based on business outlook.
  • Partners with Marketing and Digital to pull through and activate continent/global promotions and be the voice of the hotel with regards to opportunities and demand generation needs.
  • Accountable for the hotel website content in terms of key unique selling points and accuracy of copy and imagery.

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