Amazon Account Specialist

hace 4 semanas

Barcelona, Barcelona, España Amazon Online Spain, S. L. A tiempo completo

About the Role:

This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1 / 2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%).

We are seeking an experienced Account Specialist with Italian language skills to join our team at Amazon Online Spain, S. L. As an Account Specialist, you will work with a portfolio of advertiser accounts and be responsible for helping them meet their advertising goals via opportunity identification, account optimization or creating new sponsored ads campaigns.

Key Responsibilities:

  • Become an expert on Amazon solutions and adapt recommendations based on advertiser needs.
  • Optimize end-to-end ad campaign performance that fulfills advertiser goals.
  • Monitor and communicate campaign progress through regular, in-depth activity reports and data insights, using this knowledge as a basis for future campaigns.
  • Work cross-functionally with stakeholders such as Sales & Marketing, Product Development teams, and other Amazon partners to solve issues blocking advertiser performance, to improve advertiser experience and deliver towards business goals.
  • Adhere to standard work instructions (SOPs) primarily with a possibility of a tailored approach based on the advertiser's preference and your expertise.
  • Provide education to Advertisers on Amazon Advertising products via 1:1 programs and online trainings.
  • Provide Onboarding support along with setting up campaigns for new and existing Advertisers.
  • Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns.
  • Lead kickoff calls with advertisers and drive discussions using a preset agenda, as and when necessary.
  • Interpret data trends and create keyword lists, bids, and budget suggestions; gather and review data at account/campaign/industry level.

Requirements:

  • Italian language skills.
  • Experience in account management or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading e-commerce company.
  • A dynamic and supportive work environment.
  • Professional development opportunities.

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