Sales Operations Manager, Hub Parp

hace 3 días

Madrid, Madrid, España Amazon A tiempo completo

The Sales Operations Manager will play a key role in supporting the country lead with all aspects of product installation and maintenance in Spain as we continue to expand our business.

The successful candidate will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology and product management, and the local business development team.

The individual must be both analytical and creative, seeking out ways to improve products, processes, and tools, and executing on those ideas.

Strong interpersonal skills are also important as the position will have frequent interaction with leadership at Amazon and partner companies.

Key responsibilities include managing the end-to-end installation and maintenance process for Pickup And Return Points, executing service roll-out on-time, and driving continuous improvement projects in installation and maintenance processes, as well as cost reduction.

The Sales Operations Manager will also monitor performance of service providers, identify opportunities to improve customer experience and performance, and participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion.

Requirements include a degree related to engineering or similar, relevant experience assessing risks and taking decisions based on assessment, and advanced proficiency in written and verbal English and Spanish.

Experience in program or operations management, working with hardware and software products, is also desirable.

Amazon is an equal opportunities employer.

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