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Salesforce Operations Manager
hace 2 meses
**Job Summary**
The Salesforce Administrator will be responsible for the day-to-day administration of Salesforce, including configuration, customization, and troubleshooting. This role requires a strong understanding of Salesforce and its features, as well as experience in customer relationship management (CRM) systems.
**Key Responsibilities**
- Configure and customize Salesforce to meet the needs of the Revenue organization, including setting up and managing user profiles, permissions, and data.
- Develop and implement user training on Salesforce, including creating and delivering training materials and providing one-on-one support to users.
- Troubleshoot Salesforce issues, including identifying and resolving problems with Salesforce data, functionality, and performance.
- Monitor and maintain Salesforce performance, including tracking usage metrics, identifying trends, and making recommendations for improvement.
- Collaborate with Data, Product, Marketing, Finance, and Revenue on projects related to Salesforce, including working with developers to implement new features and functionality and with IT to resolve user issues.
- Stay up-to-date on new Salesforce features and functionality, including attending training sessions, reading industry publications, and participating in online forums.
**Requirements**
- Experience in Salesforce administration.
- Experience in customer relationship management (CRM) systems.
- Strong understanding of Salesforce features and functionality.
- Excellent problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
**Benefits**
- Competitive compensation including equity in the company.
- Generous vacation days so you can rest and recharge.
- Health perks such as private healthcare or gym allowance depending on location.
- Flexible compensation plan to help you diversify and increase the net salary.
- Unforgettable TravelPerk events including travel to one of our hubs.
- A mental health support tool for your well-being.
- Exponential growth opportunities.
- VolunteerPerk: 16 paid hours per year to volunteer for a cause of your choice.
- Work from anywhere in the world allowance of 20 working days per year.
- Parental leave: 12 to 16 weeks after 6 months based on location and eligibility factors.
