Salesforce Operations Specialist

hace 2 días

Barcelona, Barcelona, España Semrush A tiempo completo
Salesforce Analyst Role at Semrush

We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don't miss your chance.

Key Responsibilities:
  • Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders in the implementation, integration, and continuous improvement of Semrush's Sales IT portfolio.
  • Assist with the development of business capabilities to enact strategy; translate business problems into thoughtful business requirements and assist in the execution/development.
  • Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance.
  • Ongoing stewardship of commercial data management and data quality.
  • Coordinate efforts across teams to improve lead to cash reporting and analytics; leverage analytics to identify opportunities to improve processes and systems.
  • Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns.
  • Play a lead role in the administration of SFDC-integrated applications that support sales processes.
Requirements:
  • Knowledge of quote-to-cash operations, demonstrating growing responsibilities.
  • Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
  • Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is highly desired.
  • Understanding of the SaaS business model and cloud-based services.
  • Proven creative problem-solving and analysis skills—ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.
About the Team:

The Sales IT team is in charge of the support, maintenance, and development of Semrush's internal instance of Salesforce CRM. We will try to create all the right conditions for you to work and rest comfortably. It's up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both

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