Salesforce Operations Specialist
hace 4 semanas
We are seeking a skilled Salesforce Analyst to join our Sales IT team at Semrush. As a Salesforce Analyst, you will play a key role in implementing functional processes and driving them to full completion.
Key Responsibilities:- Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders to implement, integrate, and continuously improve Semrush's Sales IT portfolio.
- Assist in the development of business capabilities to enact strategy, translating business problems into thoughtful business requirements and assisting in execution/development.
- Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance.
- Ongoing stewardship of commercial data management and data quality.
- Coordinate efforts across teams to improve lead to cash reporting and analytics, leveraging analytics to identify opportunities to improve processes and systems.
- Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns.
- Play a lead role in the administration of SFDC-integrated applications that support sales processes.
- Knowledge of quote-to-cash operations, demonstrating growing responsibilities.
- Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
- Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is highly desired.
- Understanding of the SaaS business model and cloud-based services.
- Proven creative problem-solving and analysis skills, ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing.
We've been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500, and many more.
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
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