Salesforce Operations Specialist
hace 2 semanas
We are seeking a highly skilled Salesforce Operations Specialist to join our Sales IT team at Semrush. As a key member of our team, you will be responsible for implementing and driving functional processes to full completion.
Key Responsibilities:
- Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders to implement, integrate, and continuously improve Semrush's Sales IT portfolio.
- Assist with the development of business capabilities to enact strategy, translating business problems into thoughtful business requirements and assisting in execution/development.
- Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance.
- Coordinate efforts across teams to improve lead to cash reporting and analytics, leveraging analytics to identify opportunities to improve processes and systems.
- Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns.
- Play a lead role in the administration of SFDC-integrated applications that support sales processes.
Requirements:
- Knowledge of quote-to-cash operations, demonstrating growing responsibilities.
- Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
- Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is strongly desired.
- Understanding of the SaaS business model and cloud-based services.
- Proven creative problem-solving and analysis skills, ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.
We are open to candidates with Salesforce administration experience who are interested in further developing into a systems analyst role. If you are excited about getting work done and making a difference in the fast-paced environment of a hyper-growth technology company, we encourage you to apply.
We share our common values: Trust, Sense of Ownership, and enthusiasm for Constant Change. Our Sales IT team is responsible for the support, maintenance, and development of Semrush's internal instance of Salesforce CRM. We offer a flexible working day start, unlimited PTO, hobby benefit, breakfast, snacks, and coffee at the office, corporate events, and training, courses, conferences.
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