Customer Experience Leader

hace 1 mes


Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completo

About Our Team:

We are a team of professionals dedicated to delivering exceptional service to our customers, driving business growth, and making a positive impact in the industry.

The Job:

This role is focused on providing expert service delivery to our clients, managing relationships, and identifying opportunities for growth and improvement.

Your Key Responsibilities:

  • You will be the key liaison between our customers and internal teams, ensuring seamless delivery of services
  • You will be responsible for monitoring and reporting on service levels, identifying areas for improvement
  • You will develop and implement plans to enhance the customer experience
  • You will work closely with sales and pursuit teams to drive business growth and retention
  • You will maintain a deep understanding of customer needs, market trends, and competitor activity
  • You will communicate effectively with customers, providing regular updates and addressing concerns
  • You will have a strong understanding of project management and change management principles

What We Require:

  • A degree in a related field or equivalent experience
  • Minimum 3-7 years of experience in a similar role
  • Excellent leadership, communication, and interpersonal skills
  • Fluent English and native Spanish language skills
  • Ability to work in Madrid

Our Perks:

  • A competitive salary: €85,000 - €110,000 per year, based on your experience
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element

  • Denim Retail Team Leader

    hace 1 semana


    Las Rozas, Madrid, España Diesel Iberia A tiempo completo

    About the RoleAs a Denim Retail Team Leader at Diesel Iberia, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales results. Your primary goal will be to create a seamless shopping experience for clients, ensuring they feel valued and empowered to make informed purchasing decisions.

  • Fashion Sales Leader

    hace 3 días


    Las Rozas, Madrid, España Diesel Iberia A tiempo completo

    About the Role">Diesel Iberia is seeking an experienced Fashion Sales Leader to join our team in Madrid Las Rozas Village. As a key member of our sales floor, you will be responsible for driving individual and team objectives, ensuring a seamless customer experience, and maximizing sales opportunities.">About You">We are looking for a passionate and...

  • Transformational Leader

    hace 2 semanas


    Las Rozas, Madrid, España Dxc Technology Inc. A tiempo completo

    Company OverviewDxc Technology Inc. is a global leader in providing innovative technology solutions to organizations.SalaryWe offer an estimated salary of $140,000 - $180,000 per year based on industry standards and location.Job DescriptionKey Responsibilities: As a Transformational Leader - Consulting Services, you will provide visionary leadership to the...


  • Las Rozas, Madrid, España Esker Ibérica A tiempo completo

    Job Title: Customer Engagement StrategistEsker Ibérica seeks an experienced Customer Engagement Strategist to join our team. As a key member of our marketing department, you will be responsible for building and maintaining relationships with customers through strategic planning and execution.Job OverviewThe ideal candidate will have 5+ years of experience...


  • Las Rozas, Madrid, España Triodos Bank A tiempo completo

    Job Overview: Triodos Bank is seeking a visionary leader to drive the growth and impact of our Spanish operations as Managing Director. The successful candidate will be responsible for translating the bank's global strategy into a country-specific plan, driving national results, and representing the bank externally.About Us: As a leading expert in...


  • Las Rozas, Madrid, España Johnson Controls, Inc. A tiempo completo

    About the RoleWe are seeking an experienced Strategic Financial Leader to join our team at Johnson Controls, Inc. This is a challenging opportunity to lead financial planning, analysis, and reporting for our business unit.Key Responsibilities:Develop and implement financial strategies aligned with the company's goalsAnalyze financial data to inform business...


  • Las Rozas, Madrid, España Tech-Airport A tiempo completo

    About Tech-AirportAt Tech-Airport, we are committed to delivering exceptional customer experiences. We pride ourselves on our high-end retail expertise and strive to exceed customer expectations in every aspect.Job DescriptionWe are seeking a highly skilled Sales Advisor to join our team at Las Rozas Village in Madrid. As a key member of our sales team, you...


  • Las Rozas, Madrid, España COLUMBIA A tiempo completo

    About the JobWe are seeking a highly skilled Retail Associate to join our team. As a key member of our sales floor team, you will be responsible for ensuring product availability, creating visual displays, addressing customer inquiries, and running an efficient checkout process.

  • Visionary Leader

    hace 2 semanas


    Las Rozas, Madrid, España Triodos Bank A tiempo completo

    Company OverviewTriodos Bank is a frontrunner in ethical banking and global impact investing. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.We are looking for a visionary leader to take on the position of Managing Director Triodos Spain, helping us 'change finance and...


  • Las Rozas, Madrid, España Tech-Airport A tiempo completo

    The Swatch Group seeks a highly skilled and dedicated Sales Advisor to join our team at the prestigious Las Rozas Village, located in Madrid.About Us:We are an esteemed luxury retailer with a rich history, known for delivering exceptional customer experiences.Job Description:In this exciting role, you will be responsible for providing unparalleled customer...

  • Luxury Retail Lead

    hace 3 semanas


    Las Rozas, Madrid, España Isabel Marant A tiempo completo

    Isabel Marant seeks a seasoned retail leader to spearhead its Las Rozas outlet. Key responsibilities include:Delivering exceptional in-store experiences that enhance brand image and drive sales.Overseeing store operations: administration, planning, human resources reporting, visual merchandising, inventory management, and replenishment.Fostering a...


  • Las Rozas, Madrid, España Club Med Sas A tiempo completo

    As a dynamic and innovative leader in the travel industry, Club Med is seeking an exceptional CORPORATE SALES DEVELOPMENT MANAGER to join our team in Madrid, Spain.About Club MedClub Med is a global leader in premium, all-inclusive vacations. With resorts in over 70 destinations worldwide, we offer unparalleled experiences for our guests, ranging from...

  • Sales Team Member

    hace 6 días


    Las Rozas, Madrid, España Under Armour, Inc A tiempo completo

    About Under Armour">Under Armour is a global leader in performance apparel, footwear and accessories. Our commitment to innovation and quality has made us the choice of top athletes and consumers alike.">Career Opportunities">We are seeking a Sales Team Member - Part Time to join our team! As a Sales Team Member, you will be responsible for providing...


  • Las Rozas, Madrid, España Boyden A tiempo completo

    At Triodos Bank, we are committed to creating a better world through sustainable banking and impact investing. As a leading expert in this field, we are seeking an exceptional leader to join our team as Managing Director for Spain.About the RoleWe are looking for a visionary leader who can translate our Group strategy into a country-specific context, driving...


  • Las Rozas, Madrid, España Hp Enterprise A tiempo completo

    About UsHewlett Packard Enterprise (HPE) is a global leader in edge-to-cloud technology, empowering organizations to turn insights into outcomes at the speed required to thrive in today's complex world.Job Description:We are seeking an experienced HPE Channel Business Development Specialist to join our team. In this role, you will be responsible for driving...

  • Sales Associate

    hace 3 semanas


    Las Rozas, Madrid, España Vans A tiempo completo

    Job OverviewThe Sales Associate - Part Time The North Face Las Rozas is a great opportunity to join our team and work in a dynamic retail environment. In this role, you will be responsible for supporting the daily operations of our retail stores, performing a variety of routine assignments, and providing excellent customer service.About the RoleThis is a...


  • Las Rozas, Madrid, España Hewlett Packard Enterprise A tiempo completo

    About the Role:This position has been designed as a 'Hybrid' opportunity, with an expectation that you will work on average 2-3 days per week from our HPE office in Madrid.Company Overview:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data...

  • Retail Sales Associate

    hace 3 semanas


    Las Rozas, Madrid, España Vans A tiempo completo

    Job SummaryWe are seeking a Retail Sales Associate to join our team at Las Rozas Village. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and achieving sales targets.About the RoleThis part-time position is perfect for someone looking to gain retail experience and build their skills in a dynamic...


  • Las Rozas, Madrid, España Johnson Controls A tiempo completo

    Job Overview: Johnson Controls is seeking a highly qualified Emea Channel Sales Support Specialist to join our team. In this position, you will play a critical role in providing valuable support to our EMEA Channel Sales representatives and effectively responding to customer and prospect queries.Key Responsibilities:- Manage the correspondence between the...


  • Las Rozas, Madrid, España ISABEL MARANT A tiempo completo

    At Isabel Marant, we are seeking a highly skilled Sales and Brand Ambassador to join our team in Las Rozas. This is an excellent opportunity for a sales professional with a passion for fashion and customer service.Job Description:Developing the brand image: Provide exceptional in-store experiences and offer personalized fashion styling advice to drive sales...