Emea Channel Sales Support Specialist

hace 1 día


Las Rozas, Madrid, España Johnson Controls A tiempo completo

Job Overview: Johnson Controls is seeking a highly qualified Emea Channel Sales Support Specialist to join our team. In this position, you will play a critical role in providing valuable support to our EMEA Channel Sales representatives and effectively responding to customer and prospect queries.

Key Responsibilities:
- Manage the correspondence between the sales team and their clients
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Order booking validation tasks:
  - Validate all information (DOA, etc.)
  - Check billing method, credit status and limit, etc.
  - Identify and fix inefficiencies in regular procedures to improve efficiency
- Contribute to the achievement of overall sales goals and business objectives by providing valuable support and insights to the sales team
- Keep track of sales targets
- Provide data and guides to help the sales team
- Develop and monitor key performance indicators

Salary Information: The estimated salary range for this position is £35,000 - £45,000 per annum, depending on experience and qualifications.

About You:">

We are looking for an experienced sales professional with strong analytical skills and attention to detail. As an ideal candidate, you should possess extensive experience in channel sales and customer service, with a deep understanding of best practices in both areas.

You will work closely with colleagues and stakeholders across different departments to ensure alignment and cohesion in sales activities. Effective communication and interpersonal skills are essential for success in this role.

In addition to your technical skills and experience, we are looking for someone who is proactive, adaptable, and able to prioritize tasks effectively. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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