Travel Operations Process Specialist

hace 2 días


Barcelona, Barcelona, España Cataloxy A tiempo completo

We are a professional, dynamic, and multicultural team in rapid international growth seeking a talented Travel Operations Process Specialist to join our innovative travel company. We are looking for a skilled specialist who will be responsible for evaluating and defining appropriate processes and procedures across contact channels, teams, and use cases.

About Exoticca

Exoticca is an online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our brand equity is built on the commitment to creating life milestones through best-value trips, unique destinations, extraordinary travel experiences, and genuine care for customers and the planet.

Job Description

The successful candidate will be responsible for process assessments, design, and redesign as the primary point of contact interfacing cross-functionally to ensure customer service requirements and constraints are considered.

Duties and Responsibilities:
  • Evaluate and define processes and procedures across contact channels, teams, and use cases.
  • Act as the primary point of contact for cross-functional communication to ensure customer service needs are met.
  • Analyze operating data and statistics to identify opportunities and implement process improvements.
  • Map processes and procedures using data insights to continuously identify efficiency, productivity, and customer experience improvement opportunities.
Requirements and Qualifications

We are looking for a highly skilled Travel Operations Process Specialist with expertise in process evaluations, design, and implementation. The ideal candidate should have strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Compensation and Benefits

We offer a competitive salary range based on industry standards, considering the location, job description, and required skills. This role is based in Barcelona, offering a comprehensive benefits package, including health insurance, retirement savings plan, and generous time-off policies.



  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    At Exoticca Travel Co., we're revolutionizing the travel industry with our commitment to delivering unforgettable experiences. We're seeking a highly skilled Customer Service Process Specialist - Travel Operations to join our dynamic team.About UsWe're a pioneering online travel agency that has disrupted the conventional approach to long-distance dream...

  • Travel Process Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Company OverviewExoticca Travel Co is a pioneering online travel agency revolutionizing the conception, production, and e-commerce of long-distance dream trips. Our core brand equity lies in creating life milestones through delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    At Cataloxy, we are a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our brand equity is built on the commitment to create life milestones. We deliver best-value trips, explore unique destinations, curate extraordinary travel experiences, and demonstrate genuine care for our...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences,...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Exoticca Travel Co is a dynamic company seeking a talented individual to join our Flight Operations team as a GDS Specialist. Our mission is to deliver exceptional travel experiences to our clients, and we're looking for someone who shares our passion for innovation and customer satisfaction. Key Responsibilities:• Handle and support Travel Operations...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    **Company Overview**Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to 'creating life milestones.'Job DescriptionThe Contact Center & Travel Operations Process & Procedures Specialist will be responsible for...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Exoticca: A Pioneer in Online Travel">We are a dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.">Job Summary:">This is an exciting opportunity to join our Flight Operations team as a GDS Specialist. As a key member of our operations team, you...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    About Exoticca Travel CoExoticca Travel Co is a dynamic and multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. Our mission is to offer our clients the possibility to visit the most beautiful and stimulating places on our planet, through the best holiday...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleGartner is looking for a highly motivated Travel and Expense Operations Specialist to join our Global Travel & Expense team. In this role, you will be responsible for supporting our global Source to Pay program, focusing on policy, tools, and processes.You will answer complex questions from our global associates and suppliers, provide support...

  • Group Travel Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    About Exoticca Travel CoWe are a dynamic and multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.As a Group Travel Specialist, you will be responsible for receiving and handling group travel requests from travel advisors in the US and Canada.You will...


  • Barcelona, Barcelona, España Acai Travel A tiempo completo

    About Acai TravelAcai Travel is a fast-growing, VC-funded B2B AI SaaS startup transforming the travel industry with AI-driven technology. With $4M raised in funding, we've gained significant traction with leading brands like World Travel Inc., Globespan, kiwi.Com, and lastminute.Com. We're backed by top industry veterans and have teams in New York and...


  • Barcelona, Barcelona, España Exoticca Travel A tiempo completo

    Job OverviewWe are seeking a skilled Travel Revenue Management Specialist to join our team at Exoticca Travel. The ideal candidate will have a strong background in revenue management and be able to analyze performance, manage price levels, and identify opportunities for growth.


  • Barcelona, Barcelona, España VeryChic Travel A tiempo completo

    Company Overview:VeryChic Travel is the European leader in private flash sales for extraordinary travel. With over 3 million customers since its founding in 2011, the company searches the globe for the best hotels, negotiates exclusive discounts, and transforms travel dreams into reality.The Accor group's acquisition in 2017 guarantees members access to a...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About this role: As a Travel and Expense Operations Specialist at Gartner, you will play a vital part in supporting our global Source to Pay program. This unique opportunity allows you to work with associates worldwide, providing expert guidance on policy, tools, and processes. You will collaborate with preferred suppliers to manage Gartner's global travel,...


  • Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completo

    Job OverviewWe are seeking an experienced Industrial Operations Process Specialist to join our team at Hewlett Packard Enterprise. In this role, you will drive operational excellence, system efficiencies, and effective communication across different teams to create synergies, collaboration, and alignment.About the JobThis is a full-time position based in...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our brand equity is built on the commitment to "creating life milestones." We deliver best-value trips, explore unique destinations, curate extraordinary travel experiences, and demonstrate genuine care...


  • Barcelona, Barcelona, España Acai Travel A tiempo completo

    Company OverviewAcai Travel is revolutionizing the travel industry with innovative AI-driven technology. As a fast-growing, VC-funded B2B AI SaaS startup, we've gained significant traction with leading brands like World Travel Inc., Globespan, kiwi.Com, and lastminute.Com.We're backed by top industry veterans and have teams in New York and Barcelona. Founded...


  • Barcelona, Barcelona, España Dow Jones & Company, Inc. A tiempo completo

    Job SummaryWe are seeking a skilled Data Operations Specialist to join our team at Dow Jones & Company, Inc. This is an exciting opportunity to optimize product operations and drive continuous process improvements.ResponsibilitiesAnalyze complex processes and develop streamlined workflows to enhance efficiency and productivityImplement new tools, systems, or...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Logistics Operations Specialist to join our team in Amazon's Netherlands B.V. office. The successful candidate will play a key role in ensuring seamless logistics operations with our Third Party Logistics (3PL) provider.Key Responsibilities:Monitor and analyze 3PL performance metrics to ensure contractual levels...