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Customer Success Principal Manager
hace 2 meses
About the Role:
We are seeking a highly skilled Customer Success Principal Manager to join our team at PTC. As a key member of our Customer Success organization, you will be responsible for managing a portfolio of strategic accounts and driving customer satisfaction and growth.
Key Responsibilities:
- Build and maintain strong relationships with key decision-makers and stakeholders
- Develop and execute account plans to drive customer success and growth
- Identify and mitigate risks to ensure customer satisfaction and retention
- Lead business reviews and provide actionable insights to drive customer success
- Collaborate with cross-functional teams to drive customer adoption and growth
Requirements:
- 5+ years of experience in customer success or a related field
- Proven track record of driving customer satisfaction and growth
- Excellent communication and interpersonal skills
- Ability to think critically and solve complex problems
- Experience working with cloud-based software and SaaS solutions
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
- Access to leading-edge technology and tools
How to Apply:
If you are a motivated and results-driven individual with a passion for customer success, please submit your application.
