Senior EMEA Salesforce Business Process Architect
hace 3 semanas
About Cepheid
Cepheid is a global leader in molecular diagnostics, dedicated to improving healthcare through fast and accurate diagnostic testing. Our mission drives us every moment of every day as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges.
As a member of our team, you can make an immediate, measurable impact on a global scale within an environment that fosters career growth and development. We are proud to work alongside a community of six fellow Danaher Diagnostics companies, working at the pace of change on diagnostic tools that address the world's biggest health challenges.
Our Team
We're looking for a Senior EMEA Salesforce Business Process Architect to join our team This role will be key in delivering CRM execution in EMEA for Customer Care/Field Service & Commercial processes. As a business partner contributor, you will help guide businesses to improve business processes and efficiency in Salesforce.
The successful candidate will elicit, document, and analyze requirements around business challenges, producing data-driven solutions. They will collect all the requirements from business to be transmitted to developers in IT, one of the main tasks to do. The role also involves being a key support for delivering the solution and implementing it on the Salesforce platform, so hands-on skills are mandatory.
Main Responsibilities
- Collect all business needs/requirements
- Write functional/technical documents descriptions
- Implement changes/parametrization in Salesforce platform
- Support on testing processes to business
- Test IT solutions to grant a good level of testing before delivering it to business
Requirements and Qualifications
To be successful in this role, you should have experience on different processes of Field Service & Commercial processes. You will collaborate with the Customer care/Field service and Commercial team in EMEA, providing support on the definition of processes, writing functional documents, organizing and supporting trainings, and granting best practices with UAT and its organization with business.
Estimated salary: $120,000 - $150,000 per year, depending on experience and location.
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