IT Salesforce Solution Architect EMEA: Innovate and Optimize

hace 2 días


Barcelona, Barcelona, España Cepheid A tiempo completo

Cepheid, a pioneering healthcare company, is seeking an accomplished IT Salesforce Solution Architect to spearhead the optimization of customer care and field service processes across EMEA. This pivotal role demands expertise in Salesforce implementation, business process analysis, and solution development.

As a key partner in our IT team, you will collaborate closely with cross-functional departments to drive CRM execution and deliver innovative solutions that enhance efficiency and productivity. Your technical prowess will be instrumental in eliciting and documenting requirements, analyzing challenges, and producing data-driven solutions.

This IT improvement role calls for a seasoned professional with +3-5 years of experience in Salesforce as an admin or solution architect. Full life cycle SFDC implementation experience, particularly with sales cloud, service cloud, CPQ, and other areas, is highly valued. A proven track record in an IT-facing role, preferably within the pharma industry, will also be advantageous.

Your day-to-day responsibilities will include collecting business needs and requirements, writing functional and technical documents, implementing changes in the Salesforce platform, and supporting testing processes. You will work closely with the Customer Care/Field Service and Commercial teams to provide support on process definition, training, and best practices adoption.

In this role, you will have the opportunity to make a tangible impact on a global scale, driving business growth and innovation while working in a dynamic environment that fosters career development. Our comprehensive benefits package includes competitive pay (estimated $120,000 - $180,000 per annum), health care programs, paid time off, and more.

Cepheid values diversity and inclusivity, offering a collaborative workplace where everyone's voice is heard. As an associate, you will be empowered to push boundaries and contribute to real-life scientific advancements. Join us today and become part of a winning team accelerating tomorrow's science and technology



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