Salesforce EMEA Technical Lead with IT Business Improvement Expertise
hace 13 horas
Company Overview
Cepheid is a global leader in healthcare diagnostics, committed to improving patient outcomes through innovative technologies and solutions.
Job Description
We are seeking an experienced Salesforce Solution Architect to join our IT team in EMEA. As a key business partner contributor, you will be responsible for delivering CRM execution across Customer Care/Field Service & Commercial processes.
Main Responsibilities:
- Collect and document business requirements around process improvements and implement changes within the Salesforce platform.
- Support testing processes and ensure high-quality IT solutions before delivery to business stakeholders.
- Add expertise and support to Customer Care/Field Service/Commercial departments on their requirements and processes.
- Provide Salesforce training and implementation of enhancements or projects as needed.
- Identify issues or trends and escalate them to IT management.
Estimated Salary: $120,000 - $150,000 per annum based on location and experience.
Required Skills and Qualifications:
Technical University Degree preferred, 3-5 years of experience in Salesforce administration or solution architecture, full life cycle SFDC implementation experience, organized and focused self-starter who learns new systems quickly.
Benefits:
A competitive salary package, comprehensive benefits, and opportunities for professional growth and development in a dynamic and innovative organization.
About Us:
Danaher Corporation is a leading global science and technology innovator, serving a diverse range of markets including healthcare, industrial, and environmental solutions.
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