IT EMEA Salesforce Solutions Expert
hace 14 horas
Cepheid, a leading healthcare diagnostics company, offers a dynamic opportunity for an IT EMEA Salesforce Solutions Expert. With the goal of improving patient outcomes and addressing complex health challenges, this role will play a key part in delivering CRM execution in EMEA for Customer Care/Field Service & Commercial processes.
Job Description- This expert will collaborate closely with businesses to improve business processes and efficiency in Salesforce, providing guidance on best practices and requirements gathering.
- A strong understanding of sales cloud, service cloud, CPQ, and other Salesforce platforms is required, as well as experience in implementing full life cycle SFDC solutions.
- The ideal candidate will have +3-5 years of experience in Salesforce as an Admin/Solution Architect, preferably in the Pharma industry.
Main Responsibilities:
- Gather business needs and requirements.
- Develop functional and technical documents.
- Implement changes and parametrization in Salesforce.
- Support testing processes for the business.
- Test IT solutions to ensure high quality delivery.
- Add expertise and support to Customer care/Field service/commercial departments.
- Provide Salesforce training to the business when necessary.
- Implement Salesforce solutions as a Solution Architect.
- Identify issues or trends and escalate them to management.
Requirements:
- Technical University Degree or equivalent combination of education, training, and experience.
- Strong understanding of business facing roles and data-driven decision making.
- Excellent organizational, communication, and problem-solving skills.
Benefits
Cepheid offers a comprehensive benefits package that includes competitive compensation, generous paid time off, and opportunities for professional growth and development. The estimated salary for this position is $100,000 - $120,000 per year, depending on experience and qualifications.
About Cepheid
Cepheid is a Danaher company dedicated to improving healthcare through fast, accurate diagnostic testing. Our team is passionate about solving complex health challenges and driving innovation. As an associate, you'll be part of a global organization with 69,000 employees who are committed to excellence and collaboration.
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