Revenue Management Director

hace 2 meses

Benalmádena, Málaga, España Accor A tiempo completo
Director of Revenue Management

Join Accor as a key member of our Commercial Strategy team and take on the challenge of driving revenue growth and profit optimization for our luxury resort, Fairmont La Hacienda.

About the Role

The Director of Revenue Management is a critical position that requires a strategic thinker with a strong analytical mindset. As a key member of our Commercial Strategy team, you will be responsible for leading the hotel's revenue growth and profit optimization efforts.

Key Responsibilities
  • Develop and implement revenue growth strategies to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
  • Collaborate with hotel profit generation teams to identify opportunities for revenue growth and optimize pricing and inventory allocation.
  • Lead the development and implementation of revenue management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
  • Create short- and long-term forecasts to inform pricing and yielding tactics.
  • Participate in the annual budget process and produce long-term projections.
  • Chair and prepare materials for the weekly Revenue Management Meetings, following Accor guidelines.
  • Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate.
  • Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions, and other tactics.
  • Direct and manage all channel distribution strategies, evaluating new business opportunities related to booking channels.
  • Collaborate with the Marketing team to execute, measure, evaluate, and improve digital marketing efforts to support the hotel's strategic marketing plans.
  • Manage performance reviews with OTA/CTO partners, ensuring optimal display of the hotel and evaluating extranet enhancements.
  • Oversee content management in all electronic channels, liaising with the hotel Marketing team to ensure regular updates of images and descriptions of the hotel, room brands, outlets, and services.
  • Oversee relationships with GRC and Distribution services teams.
  • Maintain relationships with local market competitors to stay informed of trends and news.
  • Motivate, lead, coach, and manage all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction results.
Requirements
  • Strong communication skills, both verbal and written.
  • Dynamic can-do attitude.
  • Strong analytical skills and attention to detail.
  • Presents a professional and polished appearance.
  • Effectively deals with guests and other team members.
  • Previous reservation experience highly preferred.
  • Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi, or Opera Sales and Catering preferred.
  • Possessing the trait of being organized and multi-tasking.
  • Ability to complete work within given deadlines.
  • Maintain confidentiality of proprietary information and protect company assets.
Education and Experience
  • Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.
  • Minimum 2 years of Revenue Management experience.

Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.

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