DACH Market Customer Service Expert

hace 3 semanas


Barcelona, Barcelona, España Agilent Technologies A tiempo completo
Customer Service Representative Job in DACH Region

At Agilent Technologies, we inspire and support discoveries that advance the quality of life. Our team is dedicated to providing exceptional customer service, and we are looking for a proactive and motivated Customer Service Representative to join our fast-paced, diverse work environment.

About Us

Agilent Spain has been recognized as a top workplace and received the Great Place to Work certification. We value our employees' passion for customer experience and provide a framework for innovation and growth.

Job Responsibilities

Your primary responsibilities will include:

  • Booking and managing assigned orders
  • Customer service and call handling through IVR systems
  • Resolving issues throughout the quote-to-cash cycle
Key Deliverables

Your key deliverables include:

  • Meeting targets for shipped not invoiced or delivery blocked orders
  • Guaranteeing compliance with order acceptance policies and updating business reports
  • Handling customer complaints and providing appropriate solutions within time limits

We estimate the salary for this position to be around 50,000 EUR per year, depending on qualifications and experience. If you are passionate about delivering exceptional customer experiences and are ready to take ownership of your work, please consider joining our team.



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