Field Technical Support Specialist for Beckman Coulter Diagnostics

hace 7 días

Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completo
Job Description

At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. We're seeking a skilled Field Technical Support Specialist to join our team in Galicia.

This role is responsible for providing frontline support by resolving customer problems and issues through technical expertise and troubleshooting. As a key member of our Customer Care function, you'll help drive customer satisfaction and retention.

Key Responsibilities:

  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
  • Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers that meet their requirements and that of our company.
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.

Essential Requirements:

  • Technical or University degree in biomedical, instrumentation, or electrical engineering.
  • Driving license and willingness to travel.
  • Fluent in Spanish and advanced in English.

Preferred Qualifications:

  • Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer.

We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

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