Technical Support Specialist for German Customer Service

hace 2 días


Barcelona, Barcelona, España Head Hunt International A tiempo completo

Company Overview:

Head Hunt International offers excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders in Athens, Greece.

We provide a great working environment with relaxing break areas, state-of-the-art premises, and foster diversity, offering equal opportunities to all our employees.

Salary: Our competitive monthly salary is 3,200 EUR plus 2 extra salaries per year, totaling 38,400 EUR annually. Additionally, we offer health care benefits and numerous other discounts.

Job Description:

The Technical Support Specialist will identify customers' needs and deliver appropriate solutions, including sales and troubleshooting issues related to billing inquiries and transactions. They will also assist customers to place orders and resolve inquiries in a timely manner.

Key Responsibilities:

  • Identify customers' needs and deliver suitable solutions
  • Assist customers with placing orders and resolving inquiries
  • Troubleshoot or escalate technical issues

Required Skills and Qualifications:

  • Fluent in German
  • Excellent communication skills
  • Sales experience with consumer products and services
  • Technical research skills to troubleshoot customer problems

What You Will Bring:

  • A positive attitude
  • An empathetic soul with matching communication skills
  • A willingness to soak up knowledge and experience

Benefits:

  • Complete support for relocation to Greece (flight tickets expenses, hotel accommodation, and house searching process)
  • Health care benefits and numerous other discounts


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