German Customer Support Specialist
hace 15 horas
At Head Hunt International, we offer a unique opportunity for German speakers to join our team as Customer Support Specialists in Athens, Greece.
About the RoleWe are seeking experienced customer service professionals who can provide top-notch support to our clients. As a key member of our team, you will be responsible for delivering excellent customer experiences, resolving issues, and promoting our products and services.
Job Responsibilities- Customer Interaction: Provide prompt and professional assistance to customers via phone, email, or chat.
- Troubleshooting: Identify and resolve customer complaints in a timely manner, ensuring high levels of customer satisfaction.
- Product Knowledge: Stay up-to-date with product information and features to effectively promote and sell our offerings.
- Team Collaboration: Work closely with colleagues to share knowledge, best practices, and ideas to drive business growth.
To succeed in this role, you should have:
- Fluent German Language Skills: Excellent written and verbal communication skills in German.
- Customer Service Experience: Proven experience in customer-facing roles, preferably in a sales or technical support environment.
- Technical Skills: Basic computer skills, including proficiency in Microsoft Office and familiarity with CRM software.
As a valued member of our team, you will enjoy:
- Competitive Salary: €25,000 per annum, paid bi-weekly, plus bonuses.
- Benefits Package: Comprehensive health insurance, generous vacation time, and access to training and development opportunities.
- Relocation Support: Assistance with relocation costs, including flights, accommodation, and settling-in expenses.
Head Hunt International is a leading recruitment agency, dedicated to connecting talented individuals with exciting job opportunities. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.
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