IT Support Professional

hace 3 semanas


Sevilla, Sevilla, España Scopely A tiempo completo

At Scopely, we're seeking a skilled IT Support Professional to join our IT/Ops team in Seville. As an IT Support Professional, you will play a crucial role in ensuring the smooth operation of our global infrastructure and providing top-notch support to our teams.

About Us

We're a global interactive entertainment company that creates immersive games for everyone. With a diverse portfolio of award-winning experiences, we empower players with directed-by-consumer experiences across multiple platforms.

The Role

We're looking for an exceptional individual who can deliver on IT projects from concept to production. As an IT Support Professional, your key responsibilities will include:

  • Collaborating with our global IT/SEC team to drive IT projects forward
  • Managing employee onboarding and offboarding processes
  • Ensuring seamless device lifecycle management, including procurement, provisioning, deployment, management, maintenance, and deprovisioning
  • Providing hands-on support for hardware and software troubleshooting, triaging, and issue resolution
  • Maintaining network infrastructure and managing VPN connections

You'll also be responsible for creating and maintaining documented processes, procedures, and configurations, as well as researching and recommending innovative approaches for system administration tasks. Your excellent communication skills will enable you to effectively prioritize tasks based on impact and urgency.

What We Offer

We provide a comprehensive compensation package, including an estimated salary range of $85,000 - $110,000 per annum, depending on experience. In addition, you'll enjoy benefits such as medical, dental, and vision coverage, 401(k) matching, and paid time off.

Requirements

To succeed in this role, you'll need:

  • A strong understanding of industry-standard security best practices, particularly in data integrity and malware protection for workstations
  • Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation
  • Knowledge of cloud identity providers (e.g., Okta) and SSO management
  • MDM knowledge (Jamf Pro Suite, NinjaRRM, Meraki MDM)

If you're passionate about delivering exceptional IT support and have a solid foundation in technical expertise, we'd love to hear from you


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