Technical Success Specialist for Public Safety Solutions
hace 2 días
We are seeking a highly motivated Technical Success Specialist to drive customer success and adoption of TASER and Axon products and solutions in Spain and Portugal. As the ideal candidate, you will be responsible for working with the Country Manager, Sales and Engineer teams, in-country partners, and distributors to support our customers.
About the RoleThe successful candidate will be tasked with driving customer success and adoption of TASER and Axon products and solutions, focusing on providing exceptional service and support to ensure customer satisfaction and loyalty.
Your key responsibilities will include:
- Following up on all requests submitted from customers
- Working with the sales team to support existing customers
- Developing the knowledge base of our distributors and bolstering public perception of our products
- Managing tickets and RMA, working with internal teams from issue identification to resolution
- Traveling up to 40% to meet with customers and partners
We are looking for a talented professional with a strong understanding of customer success in the territory, excellent communication skills, and the ability to operate autonomously. The ideal candidate will have a mission-driven mentality, be highly motivated, and possess a drive to execute on tasks.
The successful candidate will also have:
- A strong understanding of service management topics
- Fluency in English and local language (native Spanish) with strong communication skills
- Strong public speaking skills
- The ability to work with all levels in an organization effectively and build strong partnerships
- Strong computer skills - proficiency in MS Office, CRM, and collaboration tools
Prior military or law enforcement experience is an asset, as well as customer success experience in the public safety or defense sector. Service management experience in the public safety or defense sector is also desirable.
We offer a competitive salary of €60,000 - €80,000 per annum, depending on experience, plus additional benefits. If you are a high-performing individual with a passion for public safety, we encourage you to apply for this exciting opportunity.
-
Public Safety Solution Specialist
hace 1 semana
Madrid, Madrid, España Axon A tiempo completoAbout the RoleWe are seeking a highly skilled Public Safety Solution Specialist to join our team in Spain and Portugal. In this role, you will be responsible for driving customer success and adoption of TASER and Axon products and solutions in the region.As a key member of our team, you will work closely with the Country Manager, Sales and Engineer team,...
-
Public Safety Solutions Manager
hace 7 días
Madrid, Madrid, España Axon A tiempo completoProtect Life and Make a Difference in the WorldWe are Axon, a company on a mission to revolutionize public safety by harnessing the power of technology. As the Regional Success Manager for Spain and Portugal, you will play a crucial role in driving customer success and adoption of our innovative solutions.This is a fantastic opportunity to join a dynamic...
-
Fire Safety Technical Specialist
hace 3 semanas
Madrid, Madrid, España Etex A tiempo completoWe are seeking a skilled Fire Safety Technical Specialist to join our team at Etex. In this role, you will provide technical support for fire safety, ensuring customer objectives are met and delivering high-quality services. Your expertise will help us maintain our position as a leader in the fire safety market.Key ResponsibilitiesProvide technical support...
-
Technical Solutions Specialist, Southern Europe
hace 7 días
Madrid, Madrid, España Axon A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Solutions Specialist to join our Axon EMEA Sales Engineering Team in Southern Europe. As a trusted customer advisor, you will play a critical role in communicating the value of and deploying Axon's globally leading solutions to Public Safety Agencies across the region.
-
Technical Solutions Consultant for Public Safety
hace 6 días
Madrid, Madrid, España Axon A tiempo completoProtect Life with Axon. As a highly personable and technically curious Technical Solutions Consultant, you'll be the trusted customer advisor for the value and technical aspects of our globally leading evidence capture devices and digital evidence management solutions.Your Impact: You will use your experience with Software as a Service (SaaS) and on-premise...
-
Madrid, Madrid, España Fullstack Talents | IT Talent Solutions A tiempo completoJob Description: We are seeking a Senior Functional Safety Specialist for Automotive with German language skills to join our team at Fullstack Talents | IT Talent Solutions. As a Senior Functional Safety Specialist, you will be responsible for supporting the development of future software platforms for a leading automotive partner to a major German...
-
Madrid, Madrid, España Fullstack Talents | IT Talent Solutions A tiempo completoJob Description: We are seeking a highly experienced Senior Functional Safety Specialist for Automotive to join our team at Fullstack Talents | IT Talent Solutions. The ideal candidate will have a strong background in functional safety engineering, with a focus on the automotive industry. Key Responsibilities: • Conduct safety analysis and risk assessments...
-
Technical Solutions Specialist
hace 3 semanas
Madrid, Madrid, España Axon A tiempo completoAbout This OpportunityAs a highly personable and technically curious Axon Sales Engineer, you will consistently strive to be the trusted customer advisor for the value and technical aspects of Axon's globally leading solutions.Your Key ResponsibilitiesSupport the sales campaign to communicate the value of and deploy and support evidence capture devices,...
-
Technical Solutions Specialist
hace 1 mes
Madrid, Madrid, España Recruitment Room A tiempo completoJob SummaryWe are seeking a skilled Technical Solutions Specialist to join our team at Recruitment Room. As a Technical Solutions Specialist, you will play a key role in performing technical pre-sales for our Low-Code, No-Code VoltMX solution and HCL's Digital Experience Platform with clients.Key ResponsibilitiesAttend meetings with potential clients to...
-
Cybersecurity Solutions Specialist
hace 4 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completoAbout the Role:We are seeking a skilled Cybersecurity Solutions Specialist to join our team at Infotree Global Solutions. As a Sales Engineer, you will be responsible for developing strong technical and sales strategies to drive results, building and maintaining relationships with clients, and conducting thorough technical discovery to understand client...
-
Technical Support Specialist for Telematic Solutions
hace 1 semana
Madrid, Madrid, España Recruit4work Sl A tiempo completoOverseas Opportunity for Technical Support ExpertsWe are seeking an experienced Technical Support Specialist to join our team in Greece, providing top-notch support for our telematic software and hardware. This is a unique opportunity to experience Mediterranean life while working for a dynamic company.Salary: €45,000 - €60,000 per year, depending on...
-
Technical Support Specialist
hace 1 semana
Madrid, Madrid, España TASQ Staffing Solutions A tiempo completoJob Title: Technical Support SpecialistAbout the RoleTASQ Staffing Solutions is seeking a skilled RDS Analyst to join our team. In this role, you will provide exceptional technical support and troubleshooting services to our clients.Key Responsibilities- Provide level 1 and 1.5 technical support for remote desktop services- Troubleshoot issues with O365,...
-
Technical Solutions Specialist
hace 1 mes
Madrid, Madrid, España Ask4 Ltd A tiempo completoAbout the Role:We are seeking a highly skilled Technical Solutions Specialist to join our team at Ask4 Ltd. As a key member of our Growth team, you will be responsible for understanding client requirements and translating them into standard and non-standard solutions.Key Responsibilities: Collaborate with our Growth team to understand client needs and...
-
Safety Analysis Specialist for Advanced Reactors
hace 7 días
Madrid, Madrid, España Holtec International A tiempo completoAbout the RoleWe are looking for a seasoned Safety Analysis Specialist to join our team at Holtec International. In this role, you will be responsible for executing key PSA activities as a member of the multinational PSA team, including engineering analyses and technical documentation.Responsibilities:
-
Automation Solutions Specialist
hace 1 semana
Madrid, Madrid, España 087 Flsmidth S.A. A tiempo completoAbout the RoleWe are seeking an experienced Automation Solutions Specialist to join our team at 087 Flsmidth S.A. The ideal candidate will have a strong background in electrical and automation engineering, with expertise in safety system design and implementation.Job SummaryThe Automation Solutions Specialist will be responsible for designing, developing,...
-
Technical Solutions Architect
hace 1 mes
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoJob Title: Technical Solutions ArchitectWe are seeking a highly skilled Technical Solutions Architect to join our team at Technical Concept Gmbh. As a key member of our digital solutions team, you will be responsible for designing and implementing cutting-edge e-commerce platforms that meet the evolving needs of our customers.Your primary focus will be on...
-
Madrid, Madrid, España Chronos Consulting A tiempo completoJob DescriptionAs a Technical Sales Specialist for Mobile Telecom Solutions, you will be part of the global presales team at Chronos Consulting, responsible for the technical aspects of accounts, from product presentation to upsell of new features and technology. You will be the owner of all technical aspects, including the creation of technical solution...
-
Safety Assurance Specialist for Rail Signalling Projects
hace 1 semana
Madrid, Madrid, España Alstom A tiempo completoAbout the RoleAt Alstom, we're committed to delivering cutting-edge safety solutions for rail signalling projects. We're currently seeking a highly skilled Safety Assurance Specialist to join our team in Madrid. Your Key Responsibilities:Apply safety assurance methodologies to ensure risk acceptance criteria are metSupport periodic safety reviews and...
-
Food Safety Specialist
hace 1 mes
Madrid, Madrid, España Trouw Nutrition A tiempo completoAbout the Role:We are seeking an experienced Food Safety Specialist to collaborate closely with multiple clients and stakeholders on our 'Food Safety Project' in Iberia.The ideal candidate will have a strong background in food safety and be able to develop targeted research programs and enhance the services provided to our clients, becoming the go-to...
-
Madrid, Madrid, España Arw Enterprise Computing Solutions, S.A. A tiempo completoArrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners.We help businesses grow faster, operate efficiently and...