Technical Field Specialist Thermal Solutions

hace 6 días


Madrid, Madrid, España Vertiv Co A tiempo completo

We are seeking a highly skilled Technical Field Specialist - Thermal Solutions to join our team in Madrid, Spain. As a key member of our dynamic team, you will be responsible for ensuring the efficient delivery of thermal solutions to our customers.

Key Responsibilities:

  • Respond professionally to assigned service calls, adhering to procedures outlined in the Field Procedure Manual and safety policies.
  • Maintain accurate records of customer and installed base data, identifying sales or service leads and reporting errors.
  • Provide technical support to Customer Engineers (CEs), conducting site visits to monitor safety and work standards.
  • Perform regular site and CE Health & Safety Audits, oversee van stocks inventory, and lead investigation into customer complaints.

Requirements:
  • A minimum of 10 years of experience in the Air Conditioning industry / UPS industry.
  • Languages: Native in the local language; Good English.
  • Computer Literate (All office associated programs including Outlook and Microsoft Project).
  • Able to manage people and coordinate/run projects.

About Vertiv Co: We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

What You'll Get: Competitive salary of €60,000 per year, benefits package including comprehensive health insurance, retirement plan, and generous paid time off. The successful candidate will also have the opportunity to develop their skills and knowledge in a fast-paced and innovative environment, working with a talented team of professionals who share our passion for delivering exceptional results.

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