Collections Specialist
hace 2 días
We are seeking a skilled Collections Representative to join our team in Barcelona, Spain. As a key member of our commercial team, you will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payment from clients, and maintaining accurate records of collection efforts.
Key Responsibilities:
- Review and monitor assigned accounts through the Collections Tool, including dispute management.
- Make proactive outbound collection calls, emails, and dunning letters.
- Complete customer account reconciliations, as required.
- Work closely with Commercial, Customer Experience, and customers to reduce/eliminate overdue invoices.
- Accountable for the end-to-end process for notifications created in the SAP Dispute Management Tool.
- Assist the Credit team to review blocked accounts and overdue status to ensure compliance with AR Corporate Credit.
Requirements:
- Minimum of 2 years of prior experience in collections.
- Fluent communication skills in English and French, both oral and written.
- Good negotiation ability.
- Technical/professional knowledge in collection processes.
- Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders.
- Proficiency in Microsoft Applications, including advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.
About Us:
We bring empowerment to make meaningful contributions while upholding ethical standards. We offer a flexible work environment that empowers people to take accountability for their work and own the outcome. We prioritize safety and well-being, both physically and mentally. We value barrier-free communities within our organization where every employee is equally valued and respected.
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