Collections Specialist
hace 2 días
We are seeking a skilled Collections Representative with a good level of English and French to join our team in Barcelona, Spain. This is a hybrid role that requires strong communication skills and problem-solving abilities.
Key Responsibilities:- Manage and collect outstanding accounts receivable, ensuring timely payment from clients.
- Monitor assigned accounts through the Collections Tool and applicable collection reports, including dispute management.
- Make proactive outbound collection calls, emails, and dunning letters.
- Complete customer account reconciliations, as required.
- Work closely with Commercial, Customer Experience, and customers to reduce/eliminate overdue invoices.
- Accountable for the end-to-end process for notifications created in the SAP Dispute Management Tool in SAP.
- Assist the Credit team to review blocked accounts and overdue status to ensure compliance with AR Corporate Credit.
- Minimum of 2 years of prior experience in collections.
- Fluent communication skills in English and French, both oral and written.
- Good negotiation ability.
- Technical/professional knowledge in collection processes.
- Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders, including clients.
- Proficiency in Microsoft Applications, with advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.
We offer a flexible work environment that empowers people to take accountability for their work and own the outcome. Our company values empowerment, flexibility, and a culture that prioritizes safety and well-being. If you are a motivated and skilled professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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