Technical Expert for Cybersecurity Solutions

hace 3 semanas


Madrid, Madrid, España Wibit Consulting & Services A tiempo completo
Wibit Consulting & Services
We are seeking a highly skilled Cybersecurity Specialist to join our team in Madrid, Spain. This role involves providing top-tier technical support to clients, focusing on security systems.

About the Role:
In this position, you will work closely with clients to identify their project needs and deliver tailored security solutions. Your expertise will be crucial in training clients on product knowledge and creating technical documentation to support understanding of product configurations. You will also resolve technical issues related to products, ensuring customer satisfaction.

Key Responsibilities:
- Communicate effectively with clients to understand their project requirements and provide customized security solutions.
- Develop and present training programs to educate clients on product technical knowledge, enabling them to quickly grasp security system concepts.
- Create comprehensive technical documentation to facilitate client understanding of product configurations.
- Troubleshoot technical issues related to products, guaranteeing customer satisfaction.

Requirements:
- Bachelor's degree or higher in Computer Science, Electronics, Telecommunications, or related fields.
- Native Chinese speaker with proficiency in Spanish.
- Experience in security systems is mandatory.
- Prior experience in testing or technical support roles is desirable.
- Excellent communication, presentation, and problem-solving skills, along with strong teamwork spirit.

Estimated Salary:
$60,000 - $80,000 per annum, depending on qualifications and experience.

About Wibit Consulting & Services:
We are a dynamic consulting firm dedicated to delivering exceptional technical support and ensuring client success in the security systems field.

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