Building and Nurturing Strategic Integrations
hace 1 semana
About Aircall
Aircall is a leading cloud-based phone system that empowers businesses to thrive in today's fast-paced communication landscape. With over $220 million invested since 2015, we're dedicated to creating innovative technology that fosters accessible, transparent, and collaborative communication.
Our mission is to provide our customers with the best possible experience by building strong relationships with our integration partners. This is where you come in – as a Partnerships Technical Advocate, you'll play a crucial role in bridging the gap between Aircall and our technology partners.
About the Team
The App ecosystem team is a key part of our Partnerships organization. Our goal is to build a top-notch App ecosystem and create mutually beneficial partnerships for both our partners and Aircall. By doing so, we can bring our customers the most innovative integrations for their businesses to succeed.
About the Role
As a Partnerships Technical Advocate, your technical expertise in web development, APIs, and integrations will be instrumental in inspiring and supporting our partners as they build cutting-edge solutions using Aircall's platform. You'll work closely with our Partner Development Manager to provide partners with valuable insights, best practices, and essential integration features.
You'll collaborate with Product, Solutions Engineering, Implementation services, and other teams to maintain and expand our Developer ecosystem, which includes our Developer Portal, integration pages, SDKs, public APIs, and marketplace listings.
Your responsibilities will include:
- Supporting and guiding partners and developers as they build, test, and optimize integrations with Aircall.
- Creating clear, detailed technical documentation and implementation plans to help partners throughout the integration process.
- Maintaining and expanding our Developer Portal, SDKs, public API resources, and integration listings across marketplaces to ensure they reflect the latest features and best practices.
- Actively promoting Aircall through blogs, webinars, and events to raise awareness of our platform and its possibilities, fostering a vibrant developer community.
- Researching and identifying emerging technology partners whose products align with Aircall's platform, bringing forward recommendations for partnership that enhance integration value and address emerging customer needs.
Requirements
To be successful in this role, you'll need:
- Deep technical expertise in modern web development, along with a solid understanding of APIs, SDKs (JavaScript, Node.js, REST...).
- Good understanding of backend and integrations design patterns.
- Excellent documentation skills, with the ability to translate complex technical details into clear, actionable guidance.
- Proven ability to build and maintain relationships with external partners, offering both technical guidance and strategic insight.
- Self-driven, organized, adaptable in fast-paced, evolving environments, and a positive attitude.
- Exceptional communication skills, able to engage with technical and non-technical audiences alike.
What We Offer
We're committed to providing a competitive salary package and benefits that support your professional growth and well-being. As a valued member of our team, you'll have access to:
- A highly dynamic and supportive work environment.
- Opportunities to learn and develop new skills.
- A diverse and inclusive culture that values teamwork and collaboration.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Join Aircall Today
At Aircall, we believe diversity, equity, and inclusion are essential to our success. We're committed to creating a workplace that's welcoming and inclusive for all, regardless of background, identity, or orientation. If you share our values and are passionate about building strategic integrations, we'd love to hear from you
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