Customer Experience Representative
hace 5 días
At Exoticca, we are committed to creating life milestones through unforgettable travel experiences. As a Customer Experience Representative, you will play a pivotal role in shaping the future of our dynamic and innovative travel brand on a global scale.
The successful candidate will have a minimum of 2 years of contact center and/or customer service experience, with a proven track record of delivering exceptional customer service. A C1/C2 level in German and English is required, with Spanish being a plus. You will be working knowledge of CRM systems such as Salesforce and telephone communication skills.
We offer a competitive compensation package in line with job responsibilities and experience. Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance with Cobee. Our hybrid work model includes offices in Barcelona city, and travel packages at reduced prices. Unlimited coffee, team lunches, English/Spanish lessons, bi-annual company parties, and afterworks are also part of our benefits.
The salary for this position is estimated to be around €35,000 - €45,000 per year, depending on experience. We believe in fostering a fun and motivated multicultural team environment, and we strive to make every day a great day for our customers and employees alike.
We are an equal opportunity employer, dedicated to diversity and inclusiveness. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European law.
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