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Customer Success Manager
hace 2 meses
At SAP SE, we're committed to helping our customers achieve business success through innovative solutions and expert guidance. As a Customer Success Manager, you'll play a critical role in driving business transformation and delivering exceptional customer experiences.
About the Role
This is a unique opportunity to join our SAP Academy for Customer Success, a world-class training program that develops our next-generation workforce. As a Customer Success Manager, you'll work closely with customers to understand their business needs and develop tailored solutions to drive growth and improvement.
Key Responsibilities
- Collaborate with customers to identify business opportunities and develop strategic plans to drive growth and improvement.
- Provide expert guidance and support to customers on SAP solutions and best practices.
- Work closely with cross-functional teams to deliver exceptional customer experiences and drive business results.
- Develop and maintain strong relationships with customers to ensure long-term success and loyalty.
What You'll Bring
To succeed in this role, you'll need:
- 2-5 years' experience in a customer-facing role, preferably in a consulting, sales, or account management capacity.
- Strong communication and interpersonal skills, with fluency in English and Spanish.
- Ability to collaborate across diverse stakeholders and business functions in a complex environment.
- Demonstrated business acumen and knowledge of business processes and/or industries.
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a dynamic 10-month program that strengthens the foundation for a successful career at SAP. You'll engage with customers to help solve their unique business challenges and develop a global peer network.
We're SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently. We're proud to be an equal-opportunity workplace and an affirmative action employer. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
