Senior Customer Success Manager

hace 4 semanas


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Infloww A tiempo completo

About Us
Infloww is a pioneering company that has revolutionized the way businesses interact with their customers. Our mission is to empower creators and entrepreneurs to succeed in the digital landscape. We are a dynamic team of innovators and problem-solvers, dedicated to delivering exceptional value to our clients.

The Role
We are seeking an experienced and results-driven Senior Customer Success Manager to join our team. As a key member of our customer success department, you will be responsible for driving growth and retention for our largest and most strategic customers. Your primary focus will be on building strong relationships, identifying opportunities for expansion, and delivering tailored solutions to meet their evolving needs.

Key Responsibilities
Develop and maintain strategic relationships with our top-tier customers
Identify and capitalize on opportunities for growth and expansion
Collaborate with cross-functional teams to deliver exceptional customer experiences
Analyze data to inform business decisions and drive key projects
Stay up-to-date with industry trends and best practices to provide cutting-edge solutions

Requirements
Minimum 5 years of experience in customer success or a related field
Proven track record of driving growth and retention in a SaaS environment
Strong background in CRM tools and SaaS business models

What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance



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