Fraud Handling Specialist

hace 2 días

Barcelona, Barcelona, España Awin A tiempo completo
About the Role

We are seeking a highly skilled Fraud Handling Specialist to join our team at Awin. As a key member of our compliance team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.

Key Responsibilities
  • Investigate publishers on the Awin and ShareASale networks to ensure compliance with network Terms and Conditions, Code of Conduct, and Client Program Terms.
  • Monitor and analyze performance and transactional data to detect suspicious activities and potential fraud.
  • Perform regular audits throughout the publisher lifecycle to identify and address anomalies and gather evidence.
  • Maintain detailed records of fraudulent activities and take proper action where necessary, following our sanction process.
  • Communicate findings to relevant stakeholders and develop advanced fraud investigation strategies to improve fraud monitoring capabilities.
Requirements
  • A minimum of 2 years' experience in customer service and/or fraud investigations.
  • Relevant experience in an online setting, indicating familiarity with digital platforms, social media platforms, and e-commerce environments.
  • Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.
  • Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.
What We Offer
  • A flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
  • A monthly allowance to cover part of your running costs, as well as support in setting up your remote workspace appropriately.
  • An international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
  • Access to our extensive training suite Awin Academy, which covers a wide range of skills that nurture you professionally and personally.
About Awin

Awin is a dynamic, social, and inclusive company that values diversity and inclusion. We are proud of our virtual 'Life @ Awin' hub, which brings our colleagues from across the globe together for various social activities. We welcome all backgrounds, identities, and experiences and are committed to creating a positive and inclusive work environment.

  • Payments and Fraud Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Exoticca A tiempo completo

    Exoticca Payments & Fraud SpecialistWe are seeking a highly skilled and detail-oriented Payments & Fraud Specialist to join our Payments team at Exoticca, a pioneering online travel agency. The ideal candidate will be responsible for managing anti-fraud measures and representing chargebacks, ensuring all disputes are handled efficiently and accurately.Key...

  • Payments and Fraud Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Exoticca A tiempo completo

    Exoticca Payments & Fraud SpecialistWe are seeking a highly skilled and detail-oriented Payments & Fraud Specialist to join our Payments team at Exoticca, a pioneering online travel agency. The ideal candidate will be responsible for managing anti-fraud measures and representing chargebacks, ensuring all disputes are handled efficiently and accurately.Key...

  • Fraud Prevention Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Reconocida Empresa A tiempo completo

    About the RoleWe're a tech-savvy company that prides ourselves on building innovative products that we can be proud of. Our approach to security is robust, with a focus on low latency and a seamless user experience. As a Fraud Data Analyst, you'll play a crucial role in shaping our fraud prevention strategy by providing data-driven recommendations.Key...

  • Fraud Prevention Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Reconocida Empresa A tiempo completo

    About the RoleWe're a tech-savvy company that prides ourselves on building innovative products that we can be proud of. Our approach to security is robust, with a focus on low latency and a seamless user experience. As a Fraud Data Analyst, you'll play a crucial role in shaping our fraud prevention strategy by providing data-driven recommendations.Key...

  • Exoticca Payments

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences,...

  • Exoticca Payments

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences,...

  • Fraud Risk Management Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Scalapay A tiempo completo

    About ScalapayScalapay is a pioneering fintech company that's revolutionizing the way people shop online and in-store. With our innovative BuyNow PayLater payment solution, we've empowered over 5 million customers and 8,000+ merchants to create magical shopping experiences. Our team is built around four core values: #MakeItHappen, #PlayAsATeam, #StayCurious,...

  • Fraud Risk Management Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Scalapay A tiempo completo

    About ScalapayScalapay is a pioneering fintech company that's revolutionizing the way people shop online and in-store. With our innovative BuyNow PayLater payment solution, we've empowered over 5 million customers and 8,000+ merchants to create magical shopping experiences. Our team is built around four core values: #MakeItHappen, #PlayAsATeam, #StayCurious,...

  • Fraud Risk Management Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Scalapay A tiempo completo

    {"h1": "Fraud Strategy Manager - Scalapay", "p": "At Scalapay, we're revolutionizing the way people shop online and in-store with our innovative BuyNow PayLater payment solution. As a Fraud Strategy Manager, you'll play a critical role in protecting our customers and merchants from financial risk.Your key responsibilities will include: * Developing and...

  • Fraud Risk Management Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Scalapay A tiempo completo

    {"h1": "Fraud Strategy Manager - Scalapay", "p": "At Scalapay, we're revolutionizing the way people shop online and in-store with our innovative BuyNow PayLater payment solution. As a Fraud Strategy Manager, you'll play a critical role in protecting our customers and merchants from financial risk.Your key responsibilities will include: * Developing and...

  • Payments Specialist

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our company is built on the commitment to creating life milestones, delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care...

  • Payments Specialist

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our company is built on the commitment to creating life milestones, delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care...

  • Risk and Payments Specialist

    hace 2 días

    Barcelona, Barcelona, España Bitpanda A tiempo completo

    Job Title: Risk & Payments SpecialistWe are seeking a highly skilled Risk & Payments Specialist to join our team at Bitpanda. As a Risk & Payments Specialist, you will play a critical role in monitoring and investigating online transactions for fraud, scam, and money laundering patterns.Key Responsibilities:Investigate banking, credit card, and crypto...

  • Risk and Payments Specialist

    hace 2 días

    Barcelona, Barcelona, España Bitpanda A tiempo completo

    Job Title: Risk & Payments SpecialistWe are seeking a highly skilled Risk & Payments Specialist to join our team at Bitpanda. As a Risk & Payments Specialist, you will play a critical role in monitoring and investigating online transactions for fraud, scam, and money laundering patterns.Key Responsibilities:Investigate banking, credit card, and crypto...

  • Product Manager for Risk, Credit and Fraud

    hace 1 mes

    Barcelona, Barcelona, España Scalapay A tiempo completo

    Job DescriptionJob Title: Product Manager for Risk, Credit and FraudCompany: ScalapayLocation: Remote (with international travel)About the Role:We are seeking an experienced Product Manager to lead our Risk, Credit and Fraud product strategy. As a key member of our team, you will be responsible for defining and executing a comprehensive risk management...

  • Product Manager for Risk, Credit and Fraud

    hace 1 mes

    Barcelona, Barcelona, España Scalapay A tiempo completo

    Job DescriptionJob Title: Product Manager for Risk, Credit and FraudCompany: ScalapayLocation: Remote (with international travel)About the Role:We are seeking an experienced Product Manager to lead our Risk, Credit and Fraud product strategy. As a key member of our team, you will be responsible for defining and executing a comprehensive risk management...

  • Transaction Monitoring Specialist

    hace 1 mes

    Barcelona, Barcelona, España Empresa reconocida A tiempo completo

    Job DescriptionEmpresa reconocida is seeking a highly skilled Transaction Monitoring Specialist to join our team in Barcelona. As a key member of our fraud prevention team, you will play a critical role in ensuring the integrity of our payment systems and protecting our merchants from financial loss.Key ResponsibilitiesTransaction Monitoring: Review and...

  • Transaction Monitoring Specialist

    hace 1 mes

    Barcelona, Barcelona, España Empresa reconocida A tiempo completo

    Job DescriptionEmpresa reconocida is seeking a highly skilled Transaction Monitoring Specialist to join our team in Barcelona. As a key member of our fraud prevention team, you will play a critical role in ensuring the integrity of our payment systems and protecting our merchants from financial loss.Key ResponsibilitiesTransaction Monitoring: Review and...

  • Risk and Payments Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Bitpanda GmbH A tiempo completo

    {"title": "Risk and Payments Specialist", "description": "Protecting Our Customers, One Transaction at a TimeAt Bitpanda GmbH, we're committed to providing a secure and trustworthy experience for our customers. As a Risk and Payments Specialist, you'll play a critical role in ensuring the integrity of our transactions and preventing fraudulent activity.Your...

  • Risk and Payments Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Bitpanda GmbH A tiempo completo

    {"title": "Risk and Payments Specialist", "description": "Protecting Our Customers, One Transaction at a TimeAt Bitpanda GmbH, we're committed to providing a secure and trustworthy experience for our customers. As a Risk and Payments Specialist, you'll play a critical role in ensuring the integrity of our transactions and preventing fraudulent activity.Your...