Customer Service Executive

hace 2 días


Palma, Baleares, España Hotelbeds A tiempo completo

Job Title: Customer Service Executive - Mallorca

About Hotelbeds:

Hotelbeds is the world's leading technology partner in the travel industry, connecting and empowering businesses worldwide. We are a dynamic team that brings together local and global brands through our network of 300,000 hotels globally.

Job Description:

We are seeking a Customer Service Executive to join our Customer Relationship Center in Mallorca. As a key member of our team, you will provide exceptional customer service, support clients, and resolve issues promptly and accurately. This role requires excellent communication skills, flexibility, and the ability to work under pressure in a fast-paced environment.

Responsibilities:

  • Deliver outstanding customer service and support to clients
  • Manage client relationships and resolve issues via phone calls and emails
  • Promote goodwill and maintain strong relationships with clients and internal teams
  • Negotiate solutions for clients and ensure high levels of satisfaction
  • Identify opportunities for improvement and suggest enhancements

Requirements:

  • English fluency (written and spoken)
  • Spanish knowledge an advantage
  • Ability to work flexibly to support the Global Support team
  • Exceptional communication and time management skills

Offer:

  • Permanent contract with full-time employment
  • Hybrid working arrangement: 1 day in the office and 4 days from home
  • Competitive salary: €38,000 per annum

This is an exciting opportunity to work in a dynamic, multicultural environment, building strong business relationships and friendships from around the world. We offer the chance to develop your career locally or within one of our beautiful working locations globally.



  • Palma, Baleares, España Avedo - Eine Marke der Ströer X GmbH A tiempo completo

    Are you looking for a challenging and rewarding role in customer service? As a Call Center Agent (m/f/d) with German and English skills, you will be an integral part of the Avedo team. Our company is dedicated to supporting customer communication for various clients across Germany and Europe.**Salary:** €25,000 - €35,000 per year, depending on experience...


  • Palma, Baleares, España Ryanair A tiempo completo

    Job SummaryWe are seeking a highly skilled Passenger Service Agent to join our team at Ryanair. As a Passenger Service Agent, you will be responsible for providing exceptional customer service to our passengers from check-in to boarding.Key ResponsibilitiesKey responsibilities of the Passenger Service Agent role include:Providing a positive and welcoming...


  • Palma, Baleares, España Omniaccess A tiempo completo

    Job Description: Customer Service ManagerKey Responsibilities:Proactively monitor and address customer incidents and outages, escalating issues as necessary.Lead triage troubleshooting calls with technical resources to resolve customer issues.Act as central point of contact for after-hours escalated issues.Collaborate with project management on...


  • Palma, Baleares, España Ryanair A tiempo completo

    We are seeking highly skilled professionals to join our team as Airline Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service to Ryanair's passengers throughout their journey from check-in to boarding. Your primary focus will be on ensuring a seamless and enjoyable experience for our passengers.Job...


  • Palma, Baleares, España Avedo - Eine Marke Der Ströer X Gmbh A tiempo completo

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in night shift. As a key member of our Avedo team, you will be responsible for providing exceptional support to our clients through phone calls and technical issue resolution.About UsAvedo - Eine Marke Der Ströer X GmbH is a leading...


  • Palma, Baleares, España Barceló Group A tiempo completo

    About UsBarceló Hotel Group is a family-owned company founded in 1931 by Simón Barceló in Spain. With over 90 years of business experience, we have grown to become the 2nd largest hotel chain in Spain and one of the top 30 globally in terms of room count. Our commitment to customer satisfaction and team well-being has been recognized with numerous awards,...


  • Palma, Baleares, España Omniaccess A tiempo completo

    Job OverviewOmnipresent Support for Clients at OmniAccessWe are seeking a skilled Customer Service Director to build lasting relationships with our esteemed clients. This role demands exceptional technical knowledge, excellent communication skills, and the ability to work closely with internal teams to ensure seamless customer experiences.About the...


  • Palma, Baleares, España Manpowergroup Greece A tiempo completo

    About the Role">ManpowerGroup Greece is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through multiple channels.">About You">">You are a native or near-native Danish speaker with excellent communication...


  • Palma, Baleares, España Avedo - Eine Marke der Ströer X GmbH A tiempo completo

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our night shift team at Avedo, a leading provider of customer communication services. As a valued member of our team, you will play a critical role in ensuring that our clients receive exceptional service and support.About the Role:This is a full-time position...


  • Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completo

    About Four Seasons: Our mission is to provide exceptional experiences for our guests, residents, and partners. We believe in creating a world-class employee experience and company culture that enables our people to deliver outstanding service. At Four Seasons, we value recognition, welcoming new faces, and treating everyone with respect. Whether you work...


  • Palma, Baleares, España Omniaccess S.L. A tiempo completo

    We are seeking a highly skilled Telecommunications and IT Customer Service Manager to join our team at OmniAccess S.L. in Palma de Mallorca. The ideal candidate will have a strong background in customer service, technical support, and project management, with excellent communication and problem-solving skills.Job DescriptionThe Customer Service Manager will...


  • Palma, Baleares, España Manpowergroup Greece A tiempo completo

    ManpowerGroup Greece is seeking a Multilingual Customer Service Specialist to join our team. This role is perfect for individuals who are fluent in English and Italian, with excellent communication skills and a passion for delivering exceptional customer experiences.About the Job:We are looking for a skilled and experienced professional to handle customer...


  • Palma, Baleares, España Apply2Day A tiempo completo

    We are seeking a highly skilled Dutch Customer Service Representative to join our team at Apply2Day. As a key member of our customer support team, you will play a vital role in delivering exceptional customer service experiences to our clients.About the Role:Provide excellent customer service through phone, email, and chat channelsRespond to customer...

  • Resort Team Leader

    hace 4 semanas


    Palma, Baleares, España Jet2holidays A tiempo completo

    Company OverviewAt Jet2holidays, we pride ourselves on delivering exceptional customer experiences in resort. Our award-winning Management Team is dedicated to creating memorable moments for our customers during their well-deserved holidays.SalaryWe offer an excellent salary with annual pay reviews, ensuring our Resort Team Leaders are rewarded for their...


  • Palma, Baleares, España Omniaccess S.L. A tiempo completo

    **OmniAccess S.L. Seeks a Customer Service Manager** We are looking for an experienced professional to join our team as a Customer Service Manager, focusing on critical accounts in Palma De Mallorca. The successful candidate will serve as the primary point of contact for these clients, building strong relationships and ensuring prompt issue resolution. The...


  • Palma, Baleares, España Manpowergroup Greece A tiempo completo

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team in Greece. As a key member of our customer support team, you will be responsible for providing exceptional service to international customers.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where you will have...


  • Palma, Baleares, España Four Seasons A tiempo completo

    About Four Seasons:We are a company that values our people and strives to create exceptional experiences for our guests, residents, and partners. Our team members around the world are passionate about delivering luxury with a genuine heart.Our company culture is built on recognizing familiar faces, welcoming new ones, and treating everyone with respect and...


  • Palma, Baleares, España Tui A tiempo completo

    We're seeking skilled professionals to join our TUI Contact Centre team. Based in Palma de Mallorca, you'll be working with guests from around the world, providing exceptional customer service and resolving any issues that may arise.About Our OfferA job at our TUI Contact Centre offers a competitive salary of €17,800 gross per year, plus a variable monthly...


  • Palma, Baleares, España Omniaccess A tiempo completo

    OmniAccess is seeking a highly skilled Customer Service Manager to join our team. This role involves working directly with critical clients, building close relationships, and ensuring that all client requests and issues are proactively addressed.Key Responsibilities:Proactively monitor customers' incidents and outages for escalations if necessarySet up...


  • Palma, Baleares, España Marriott International A tiempo completo

    Job OverviewWe are seeking a skilled Customer Experience Ambassador to join our team at Marriott International. This role is perfect for individuals who enjoy delivering exceptional guest service and creating memorable experiences.