Customer Service Specialist

hace 2 semanas


Zaragoza, Zaragoza, España Ebury A tiempo completo

About the Role:

We are seeking a skilled Customer Service Specialist to join our team in Madrid. As a key member of our FX Dealing Team, you will be responsible for providing daily operational and trading assistance to our corporate clients.

Your Key Responsibilities:

  • Act as a point of contact for corporate clients, providing expert support and guidance on our products and services.
  • Work closely with internal departments to resolve client issues and find solutions.
  • Manage a portfolio of clients, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with clients, promoting our company offering and identifying new opportunities for growth.

Your Skills and Qualities:

  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Confidence in dealing with numbers, exchange rates, and commercial implications.
  • Eye for detail and accuracy in work.
  • Drive to solve problems and take ownership of client issues.

About Ebury:

Ebury is a hyper-growth FinTech firm, named as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.



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