Field Service Specialist
hace 4 semanas
Job Title: Field Service Specialist - Technical Expert
About the Role:
We are seeking a highly skilled Field Service Specialist to join our team in Zaragoza, Spain. As a Field Service Specialist, you will be responsible for providing technical support to our customers, ensuring the successful execution of field service projects, and developing strong relationships with stakeholders.
Key Responsibilities:
- Provide technical support to customers during the sales phase of projects
- Lead the nominated project organization and ensure efficient and effective project execution
- Plan and coordinate all activities during service execution, including engineering, purchasing, manufacturing, logistics, installation, and commissioning
- Provide assistance for the installation and commissioning of any service, equipment, or components
- Coordinate pre-site and on-site activities, including foremen, subcontractors, safety experts, and the customer
- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors
- Report back on completed services, outlining activities carried out, faults found during service, and any future recommendations for improving the service offering
- Lead customer communication about all service aspects
- Act with safety in mind, follow Valmet and customer HSE procedures, and protect self and others
Requirements:
- M.Sc or B.Sc in Engineering field or at least 3 years' experience in Project management
- Experience in a similar position (at least 3 years in paper/fiber services)
- Strong communication skills (written and verbal) in Spanish and English
- Ability to develop relationships with stakeholders at all organizational levels, internally and externally
- Willingness to travel across Spain and abroad
We Offer:
In return, we offer you a challenging position in a dynamic organization and the opportunity to influence the direction and success of the organization. As part of our engaged and enthusiastic team, you will have an opportunity to develop your skills and reach the peak. Our company benefits include a bonus plan, medical insurance, and training and development opportunities.
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