Technical Client Delivery Specialist
hace 2 meses
Role Overview
As a Technical Client Delivery Specialist at Tradedoubler, you will be responsible for delivering high-quality technical support and solutions to clients. This role involves managing the Tradedoubler affiliate platform, answering technical questions, and maintaining continuous contact with clients to identify their needs and grow their business.
Main Responsibilities
- Manage the Tradedoubler affiliate platform on behalf of advertisers.
- Answer and resolve technical questions from customers and colleagues.
- Maintain continuous contact with customers to identify their needs and grow their business.
- Support the sales team in meetings and calls.
- Stay updated on changes in the market.
- Document the client's evolution and any relevant changes.
- Collaborate with the team to provide solutions and gather different points of view.
- Communicate important client information to stakeholders.
- Liaise with Technical Customer Executives and Managers of other local Tradedoubler offices.
Your Profile
You're a results-driven professional with strong technical knowledge and troubleshooting skills combined with a commercial mindset. You enjoy working in a team as a key member, motivating others and leading by example. You are excellent at communicating complex technical concepts to a non-technical audience. You have a good knowledge of the digital marketing landscape, with strong communication, presentation, and interpersonal skills.
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