Technical Operations Specialist

hace 1 día


Madrid, Madrid, España Star Consulting Group A tiempo completo

Job Overview

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The Star Consulting Group is seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our support team, you will play a critical role in ensuring the delivery of high-quality technical services to our clients.

Key Responsibilities:

  • Ensure customer requirements are met with consistently high-quality service and technical expertise.
  • Identify opportunities for process improvements and implement changes to enhance overall efficiency and effectiveness.
  • Collaborate with internal stakeholders to resolve technical issues and provide timely updates to customers.
  • Document all support interactions and track performance metrics to inform strategic decision-making.
  • Maintain up-to-date knowledge of industry trends and emerging technologies to stay ahead of the curve.

Requirements:

  • Advanced proficiency in Excel and SQL.
  • Bachelor's degree in systems engineering or related field.
  • Strong commitment to quality-driven processes and excellent communication skills.
  • Demonstrated ability to provide consistent, high-quality responsiveness and overall service to clients.

Salary:$85,000 - $110,000 per annum, depending on experience and qualifications.



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