Director of Customer Engagement Solutions
hace 4 días
We are seeking a seasoned Senior Research Director with expertise in CRM customer engagement centers and digital customer service platforms to join our research team. The ideal candidate will have in-depth knowledge of leading vendors such as Salesforce, Microsoft, Oracle, and others, as well as experience with omnichannel orchestration, case management, workflow automation, and more.
As a recognized industry thought leader, you will create influential research, market predictions, vendor evaluations, and best practices for top organizations. Your keen eye for problem identification and solution creation will drive your success in this role.
In this position, you will work closely with client leaders, technology leaders, and vendors to provide insights on CRM capabilities, applications, and market direction. You will use your knowledge to generate valuable insights that help executives make informed decisions, solve complex issues, and achieve key business objectives.
-
Senior Research Director
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoAbout the RoleWe're seeking an exceptional Senior Research Director to join our Customer Service and Support Technology research team, focusing on CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies. The ideal candidate will have expertise in CRM Customer Engagement Center vendors like Salesforce,...
-
Customer Engagement Solutions Specialist
hace 4 semanas
Barcelona, Barcelona, España Konica Minolta, A tiempo completoJob Overview">Konica Minolta, a global leader in data and technology-driven marketing, seeks a highly skilled Customer Engagement Solutions Specialist to join our team. As a key member of our Martech Engineering department, you will play a critical role in advancing our clients' digital marketing efforts.">About Us">We are Indicia Worldwide, a global...
-
Director of Customer Experience Operations
hace 1 mes
Barcelona, Barcelona, España Casa Of San Mateo County A tiempo completoCustomer Support DirectorAbout Us:Casa Of San Mateo County is a leading provider of innovative learning solutions, empowering learners worldwide. Our mission is to unlock human potential through language learning and teaching.Job Description:We are seeking an exceptional Customer Support Director to lead our support strategy, overseeing and managing a large,...
-
Director of Customer Experience and Growth
hace 2 días
Barcelona, Barcelona, España Lodgify A tiempo completoJob ResponsibilitiesAs the Director of Customer Experience and Growth, you will be responsible for leading our Customer Success department, driving customer engagement, retention, and growth. This includes developing and executing strategies that deliver exceptional customer experiences.You will oversee the development of a comprehensive customer success...
-
Digital Customer Engagement Director
hace 1 mes
Barcelona, Barcelona, España SAP A tiempo completoSAP Enterprise Cloud Services (ECS) is driving the bridge for SAP customers towards cloud, closely helping them through this transformation. ECS offers real-time cloud platform operation, infrastructure, and managed services focusing on fast time-to-value at reduced cost and risk. We help our customers adopt the S/4H Private Cloud solution seamlessly and...
-
Digital Solutions Engagement Manager
hace 1 mes
Barcelona, Barcelona, España Sap A tiempo completo**About Us**We are SAP, a leading company that helps the world run better. Our culture is focused on enabling innovation by building breakthroughs together.Job SummaryWe are seeking an experienced Digital Solutions Engagement Manager to join our team. This role will be responsible for managing long-term relations between our customers and SAP, ensuring...
-
Digital Customer Service Solutions Strategist
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoAbout the RoleWe're seeking a seasoned Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Key Responsibilities:Create must-have research, market predictions, vendor evaluations, and best practices...
-
Customer Engagement Specialist
hace 2 días
Barcelona, Barcelona, España THE TROPICFEEL, S.L. A tiempo completoThe Tropicfeel, S.L. is seeking a skilled Customer Engagement Specialist to join our team in Barcelona, Spain. As a key member of our marketing department, you will be responsible for developing and executing the company's CRM strategy to enhance customer engagement, segmentation, and loyalty. You will optimize the customer journey through data-driven...
-
Customer Engagement Strategist
hace 1 mes
Barcelona, Barcelona, España Outreach Recruitment Agency A tiempo completoCompany Overview:The Outreach Recruitment Agency is a forward-thinking agency specializing in recruitment solutions. We are seeking a skilled Customer Engagement Strategist to join our team.Salary and Benefits:We offer a competitive salary, with an estimated range of €55,000 - €70,000 per annum, depending on experience. Our hybrid working model allows...
-
Customer Engagement Strategist
hace 1 mes
Barcelona, Barcelona, España Lastminute Group A tiempo completoLastminute Group is looking for a CRM and Social Media Specialist for its Marketing team based in Chiasso, Switzerland. The ideal candidate has a natural passion for communication, user engagement, and content creation, is highly creative and aware of the power of communication to create engagement, drive results, and inspire people's behaviors.About the...
-
Customer Engagement Specialist
hace 2 meses
Barcelona, Barcelona, España Lastminute Group A tiempo completoJob DescriptionLastminute Group is seeking a skilled Crm Specialist to join its Marketing team based in Chiasso. The ideal candidate will have a natural passion for communication, user engagement, and content creation, and be highly creative and aware of the power of communication to create engagement, drive results, and inspire people's behaviors.Key...
-
Technical Quality Director
hace 7 días
Barcelona, Barcelona, España SAP SE A tiempo completoSAP SE is looking for a Technical Quality Director - SAP Solutions to lead our efforts in delivering high-quality solutions to our customers. This role requires a strong background in quality assurance and project management.In this position, you will oversee the entire solution life-cycle and ensure that our solutions meet the highest standards of quality....
-
Senior Engagement Manager
hace 2 días
Barcelona, Barcelona, España Sap A tiempo completoWe are seeking a seasoned Senior Engagement Manager to lead our client relationships and drive the adoption of SAP solutions. As a key member of our team, you will oversee the entire solution lifecycle, from engagement setup to delivery, ensuring successful outcomes for our clients.What You'll Do:• Develop deep understanding of client business goals...
-
Agile Product Manager for Customer Engagement
hace 2 semanas
Barcelona, Barcelona, España Iaggbs A tiempo completoOverview: IAG GBS is seeking an experienced Agile Product Manager to lead the development and delivery of our customer engagement products. Our team works closely with business stakeholders to understand their needs and develop solutions that meet those needs.
-
Technology Engagement Director
hace 7 días
Barcelona, Barcelona, España Jordan martorell s.l. A tiempo completoJob SummaryWe are seeking an experienced Technology Engagement Director to join our team at Jordan Martorell S.L. in Barcelona, Catalonia, ES. The successful candidate will be responsible for managing external vendor and partner engagements, as well as product and program management efforts.About the RoleThe role involves developing and maintaining strong...
-
Barcelona, Barcelona, España Lodgify A tiempo completoCompany Overview: Lodgify is a fast-growing company leading the vacation rental industry with innovative software. We empower property owners and managers to efficiently manage and market their rental businesses online.Salary: We offer a competitive salary, estimated at $120,000 per year, depending on experience and qualifications.Job DescriptionWe are...
-
Digital Customer Engagement Manager
hace 1 mes
Barcelona, Barcelona, España SAP SE A tiempo completoSAP SE: Digital Customer Engagement ManagerEstimated salary range: $100,000 - $150,000 per year.About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP SE. As a key member of our Client Delivery Engagement Shared Services unit, you will be responsible for delivering exceptional customer experiences and...
-
Digital Video Content Director
hace 1 mes
Barcelona, Barcelona, España Proton A tiempo completoUnlock Your Potential as a Digital Video Content DirectorWe are seeking an experienced Digital Video Content Director to join our team at Proton, a leading provider of innovative internet solutions. In this role, you will have the opportunity to leverage your expertise in video content strategy and production to drive business growth and customer engagement.
-
Global Customer Experience Director
hace 1 mes
Barcelona, Barcelona, España Ecovadis Germany Gmbh A tiempo completoAbout EcoVadisEcoVadis is a leading provider of business sustainability ratings. Our innovative solutions are backed by an international team of experts and cutting-edge technology. We analyze complex data and create customized sustainability scorecards that provide actionable insights into environmental, social, and ethical risks for businesses...
-
Associate Director of Technology Solutions
hace 1 mes
Barcelona, Barcelona, España Mygwork A tiempo completoAbout the RoleAs Associate Director of Technology Solutions, you will play a key role in designing, developing, and delivering system solutions for a specific business or technology area. You will work closely with cross-functional teams to ensure that detailed designs adhere to solution architecture and are traceable to functional as well as non-functional...