Digital Solutions Engagement Manager
hace 1 día
**About Us**
We are SAP, a leading company that helps the world run better. Our culture is focused on enabling innovation by building breakthroughs together.
Job Summary
We are seeking an experienced Digital Solutions Engagement Manager to join our team. This role will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.
About the Role
The Digital Solutions Engagement Manager will oversee the entire solution life-cycle and manage the delivery of Premium Engagement (PE) services. This includes understanding and analyzing customer business goals, establishing engagement setup, strategy & governance, and managing expectations.
You will work closely with customers to recognize potential risks and issues, develop plans for their mitigation, and manage escalations in critical situations. Additionally, you will handle customer stakeholder management, including regular face-to-face interactions, and manage commercial and financial aspects of engagements.
Your Skills and Qualifications
To succeed in this role, you should have a strong background in relationship building, trust creation, prioritization, and networking. You should also have a proven track record in addressing business concerns and demonstrating how services can provide added value.
A demonstrated understanding of SAP-customers' expectations and requirements, with experience in developing sustainable IT-strategies, is essential. You should also have comprehension of principles and methodologies related to cloud service delivery and the ability to effectively resolve or drive resolution in a structured manner.
Benefits
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What We Offer
An estimated salary range of $100,000 - $150,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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