Dedicated Customer Service Representative for Hybrid Model

hace 2 semanas


Barcelona, Barcelona, España Astrea Recruitment A tiempo completo

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years.

We are looking for determined, organized, and responsible individuals to fill the role of Backoffice Support Specialist with Dutch and English (Hybrid Model of Work from Sofia/Bulgaria).

Job Description:

Our client is a world-renowned company known for their collaborations with top clients in the customer experience field. As a Backoffice Support Specialist, you will play a crucial role in ensuring a high-quality customer experience by:

  • Providing amazing client service
  • Assessing and addressing customer inquiries
  • Handling product support needs and troubleshooting issues
  • Offering timely, clear, and easy-to-follow solutions
Requirements:

To be successful in this role, you will need to possess:

  • Fluency in Dutch and good English skills (B2/C1 level)
  • Impressive communication and interpersonal skills
  • Ability to manage time and prioritize tasks
  • Team-player attitude and eagerness to learn and improve
What We Offer:

A competitive salary package of approximately €3,600 - €4,200 per month (gross), including:

  • Attractive salary package
  • Additional health insurance coverage
  • Relocation assistance for employees moving to Bulgaria from abroad
  • Part-time option available (4h or 6h shifts) as well as Hybrid model of work
  • Fully paid initial training (during first 6 weeks from the office) and various other learning opportunities
  • Stable job with various opportunities for career growth
  • Positive and supportive work environment


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