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Technical Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary

We are seeking a highly skilled and customer-focused Technical Customer Service Representative to join our team at Blu Selection. As a Technical Customer Service Representative, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a high-quality service experience.

Key Responsibilities

  • Support customers with technical inquiries related to digital payment services
  • Assist new customers with account activation, transaction status queries, and financial requests
  • Maintain and update customer accounts
  • Ensure high-quality service and maintain strong customer relationships

Requirements

  • A native level of Danish and a good level of English
  • Interest in technical support and troubleshooting
  • Excellent listening and communication skills
  • Energetic, innovative, and proactive approach
  • Call center experience is preferred

Benefits

  • Type of contract: Indefinite Fulltime
  • Working hours: Monday - Friday 08-20 and Saturdays 10-14
  • Salary: 1500€ + performance bonus of potentially 200€ per month
  • Training/onboarding period: 4 to 6 weeks
  • Equipment provided
  • Growing opportunities within the company
  • International environment
  • Support from the company regarding NIE and SSN

About Our Company

Blu Selection is a Belgian Business Process Outsourcing company that provides quality service in customer experience and business consultancy for our clients. We are a people company that values diversity and inclusion, and we are committed to maintaining a safe work environment for our employees.