TikTok Client Solutions Manager

hace 3 días

Madrid, Madrid, España Tiktok A tiempo completo
Role Overview

As a Client Solutions Manager at TikTok, you will be responsible for executing and driving campaign success, working closely with the Brand Partnerships team to deliver a first-class service to clients. You will work with top agencies and brands across Europe to educate and inform about the exciting evolution of TikTok.

Key Responsibilities

• Build and progressively grow client portfolio by securing win-win business opportunities throughout the different sales cycles (acquisition, retention, and upsell).
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) set by the management team.
• Drive education on product, company updates, and share company best practices as relevant to client or agencies' business.
• Work and collaborate with a diverse group of internal cross-functional teams, supporting the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
• Aid the team in educating clients and agencies on product solutions and best practices, ultimately helping to grow existing business and manage relationships with key clients and agency partners (media, creative, marketing partners).
• Plan media activation and keep accurate records of all pending and active campaign plans, assisting to maintain campaign schedules and availability of ad placements.
• Work with the product and campaign execution team to ensure ad specifications and rates are accurate, and be responsible for the reporting and optimization of campaigns.

Requirements

• Previous experience within account management/sales roles.
• Knowledge and proven expertise in the strategic planning and sales approach.
• Experience in a client-facing role and ability to speak to C-Level stakeholders.
• Experience in managing campaigns across multiple advertising solutions and placements.

Preferred Qualifications

• Self-starter, fast learner with a start-up spirit.
• Detail-oriented, with exceptional organizational skills.
• Able to coordinate different stakeholders' interests and requests simultaneously.
• Experience in managing highly structured business

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